Assistant, Events & Experiences

POSITION SUMMARY
Assist in the planning and coordination of HFUW events and experiences by providing both logistical and technical support, ensuring smooth execution of events and activities.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION
An individual must be able to perform each essential duty listed below at a satisfactory level:

•        Assist with all offsite and onsite events, including fundraisers, volunteer outings and profile-raising events.  
•        Support outreach and volunteer recruitment activities.
•        Assist with the marketing, coordination, and logistics of events and projects.
•        Update and maintain Customer Relationship Management (CRM) system and volunteer database.
•        Provide meeting support, including setup and notetaking.
•        Develop in-depth knowledge of Heart of Florida United Way events.
•        Receive and maintain inventory and distribution of event supplies and equipment.
•        Assist in collecting participant success stories to highlight program achievements.
•        Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.
•       Stay informed about HFUW’s services, products, and the key issues affecting the communities we serve.
•        May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.
•     Contribute to overall organizational success by performing other duties and responsibilities as assigned.

JOB REQUIREMENTS
Job requirements include:       

•        High School diploma or equivalent required.
•        Valid Driver License required.
•        Proficiency in Microsoft Office is required, with intermediate experience in Excel preferred.  
•        Public speaking skills with the ability to confidently address large groups required.
•        Customer service skills and experience required.
•        Attention to detail and accuracy.
•        Ability to multi-task and work in a fast-paced environment.
•        Ability to work independently with minimal supervision.
•        Excellent communication skills, both written and oral, with strong listening abilities.
•        Ability to utilize organizational skills effectively.
•        Must have access to a private, secure, and stable high-speed internet connection.
•     Must have access to a quiet, confidential workspace.

COMPETENCY REQUIREMENTS

Communications - Ability to communicate effectively. 

Business Ethics - Ability to work with integrity and ethics. 

Judgment - Ability to use sound judgement. 

Initiative - Ability to take initiative.

Teamwork - Ability to work in a team environment.

PHYSICAL DEMANDS
Physical demands include:

• Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.
• Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.
• Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.
• Constantly handling packing and shipping tools.
• Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
• Constantly viewing information on a computer screen. 
• Constantly traveling to the office or offsite location.
• Constantly lifting and moving of items weighing up to approximately 40 pounds.
•          Constantly bending, stooping, or kneeling.
•          Frequently ascending or descending stairs, ramps, and the like.
•          Frequently moving about to accomplish tasks or moving from one worksite to another.
• Frequently operating motor vehicles (passenger van and similar vehicles).

WORKING CONDITIONS
Working conditions include:

•          Hybrid inside working environment.
•          Frequent working in an outdoor environment with high or low temperatures.
•          Frequent early mornings, evenings, and weekend hours.
•          High level of long periods of concentration.
•          Frequent interactions with internal and external customers.
•          Reliable transportation required.
• Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.

Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!

Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium.

Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.

401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.

Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.  Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.