Administrative HR & Finance Intern

Department: Human Resources / Operations

Reports To: HR/Business Management Controller

Location: Cream City Concepts (Who’s On Third, Who’s On Layton, Oak Barrel, Third Street Properties, Cream City Concept Catering) – Milwaukee, WI (near Fiserv forum)

About Us:

Cream City Concepts is a dynamic restaurant group dedicated to creating exceptional dining experiences. We value creativity, efficiency, and a strong team culture. As we grow, we’re looking for a motivated and detail-oriented HR Intern who is eager to gain hands-on experience in human resources, finance, and marketing within a fast-paced hospitality environment.

Position Summary:

The HR Intern will support the daily operations of the Human Resources department, while also assisting with tasks under the guidance of the Controller and Marketing team. This is a unique, multifaceted role offering insight into key administrative, financial, and brand-related functions within the organization.

Key Responsibilities

Human Resources Support:

• Assist with job postings, resume screening, and coordinating interviews, reference checks and pre-employment screenings. 
• Assist with onboarding new hires, including document collection, orientation coordination, I9s, system setup, and support new hires.
• Help create, update and maintain/organize employee files and ensure compliance with recordkeeping requirements.
• Assist with employee engagement initiatives and communications.
• Track and update training logs and compliance certifications.
• Provide administrative support, including filing documents and managing HR correspondence. 
• Assist in handling employee queries and resolving issues. 

Controller/Finance Support:

• Assist with basic bookkeeping tasks such as invoice entry, payroll preparation support, and expense tracking.
• Support month-end close activities by organizing documentation and reports.
• Help gather and prepare documentation for audits or tax filings.
• Maintain vendor records and assist in communication regarding payments or account updates.
• Assist with financial data analysis and reporting. 
• Help prepare and report financial statements. 
• Manage data entry and maintain financial database integrity. 
• Assist in audits and suggest procedural enhancements. 
• Help ensure compliance with financial regulations. 

Marketing & Administrative Support:

• Support promotional events by organizing collateral, coordinating with vendors, or assisting on-site.
• Help with administrative tasks such as calendar management, internal announcements, and file organization.

Qualifications:

• Currently pursuing a degree in Human Resources, Business Administration, Hospitality, Marketing, or related field.
• Communicate effectively with internal and external stakeholders. 
• Strong organizational skills.  Ability to maintain accurate records and organize data. 
• Identify and address issues in a timely manner. 
• Collaborate effectively with other team members. 
• Demonstrate a willingness to learn and acquire new skills. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Comfortable handling confidential information.
• Ability to multitask and work in a fast-paced, team-oriented environment.
• Interest in the hospitality industry is a plus.

Schedule & Compensation:

• 20-40 hours a week during the summer.  Potential for some hours during the school year.
• Flexible schedule available, with in-office presence required.

What You’ll Gain:

• Practical experience across multiple departments within a hospitality business.
• Exposure to HR best practices, financial operations, and brand management.
• Opportunity to contribute to real projects and company initiatives.
• Mentorship from experienced professionals in the restaurant and hospitality field.