MHA Administrative Fellow

Position Summary: 

Tulane School of Medicine is a fun and innovative work environment with a positive work culture where all contributions are valued. The School encompasses 17 clinical departments, 6 basic science departments, and 41 clinics that are managed by the Tulane University Medical Group, in addition to numerous clinics operated by our Hospital partner, HCA.  The MHA Administrative Fellow will gain a broad range of experiences in academic medicine to include clinical operations, strategic healthcare planning and growth initiatives, physician practice administration, data analysis to support management decisions, research, and marketing.  The Fellow will build effective health care management skills and the ability to work with administrative leaders, as well as physician and clinical leaders.

Required Education and Experience: 

1. Bachelor's Degree

2. Enrollment in an MHA program

Required Knowledge, Skills, Abilities/Competencies Typically Needed to Perform This Job Successfully: 

1. Strong interpersonal skills.

2. Ability to communicate effectively through written communication. 

8. Ability to effectively present information in one-on-one and small group situations, and to other employees of the organization.

9. Ability to effectively carry out detailed written and oral instructions.

10. Knowledge of MS Excel and MS Word.

11. Ability to work independently within a team setting.

12. Ability to navigate through various software applications.

13. Ability to navigate and maneuver through multiple websites.

14. Ability to maintain confidentiality in all work performed.

Preferred Qualifications:

1. Act as a self-starter and demonstrate a willingness to take on new and challenging leadership roles, as well as non-leadership projects and deliverables
2. Work effectively both independently and as part of a multi-disciplinary team.
3. Demonstrate attention to detail, consistency, and meet multiple deadlines in a timely manner

Essential Functions: 

An incumbent assigned this classification will perform some or all of the following universal essential functions approximately 95% of his/her time: 

Function: Clinic Operations & Physician Practice Administration (25% of job)

1. Analyze clinical operations and complete process improvement projects
2. Research national, regional, and local academic and community healthcare trends
3. Review physician wRVU productivity, clinical production benchmarks and identify areas for improvement
4. Monitor and report on clinical revenues, expenditures, and activities

Function: Strategic Business Development (25% of job)

1. Participate in developing and executing strategic business plans for clinical growth, assessing the needs of the community and the demographics of the patient population through data analytics
2. Develop business plans, in conjunction with leadership, surrounding department/school-specific growth initiatives 
3. Execute plans to develop and nurture internal and external referral sources to grow the enterprise.  
4. Work to identify areas for improvement and further development of programs

Function: Data Analysis & Research (25% of job)

1. Work with leadership to review comparative data and learn how to make informed management decisions based on data
2. Participate in monthly operating review of department/school data with Tulane Hospital, to include Hospital and School of Medicine leadership
3. Analyze reporting and make suggestions for additional reports that can be developed to analyze and support the organization’s initiatives
4. Learn research proposal development, and post-award administration

Function: Marketing (20% of job)

1. Work with leadership to develop and implement PR/marketing plans for targeted areas
2. Develop social media content to increase brand awareness
3. Work with leadership to help create innovation around marketing efforts to drive business to Tulane Doctors

Function: Performs Other Duties as Requested or Required, Whether or Not Specifically Mentioned in this Job Description (5% of Job)

Universal Performance Standards: 

Exhibits a willingness to learn new tasks. Seeks the assistance of the Clinic Administrator or Senior Department Administrator when needed.  Explore new ways to make the clinic referral and surgical authorization processes more efficient.

Completes all assigned duties by established deadlines and in accordance with established or defined protocols, policies, and procedures. 

Apprises supervisor of issues that might impede timely completion of assigned duties and/or departmental projects. 

Exercises sound judgment and discretion at all times and maintains cooperative working relationships with both internal and external constituencies and co-workers. 

Exhibits a willingness to perform other duties as requested or required efficiently and timely. 

Complies with all departmental policies and procedures