Practice Coordinator

Job Description

The Practice Coordinator for Dayton Artificial Limb is responsible for patient management operations and the smooth and proficient running of the office. The Practice Coordinator should constantly look for ways to improve the practice by running more efficiently and reducing operating costs as well as developing and implementing processes and procedures for the operation of the practice.

Primary Responsibilities

Perform basic administrative tasks: answer incoming calls, direct calls to the appropriate staff member, take and relay messages in a timely accurate manner, greet visitors and patients as they enter the office.

Coordinate patients care while developing positive healthy correspondence with referring physicians and their staff.

Manage the care of each patient, ensuring all documentation is acquired.

Develop and implement processes and procedures for the efficient patient flow and operation of the practice, including maintenance of work-in-progress report and DALC financial report.

Conduct and lead bi-weekly financial meetings.

Develop and execute strategic marketing plans, promotional campaigns, advertisements, and bi-weekly email campaigns.

Ensure that competencies, accreditations, dues, and CEU’s (both practitioner and facility accreditation) are maintained.

Manage accounts receivable, including, but not limited to tracking through CPOS, mailing patient statements, direct communication with patients, and updating internal tracking document.

Perform other related duties as assigned.