Web Developer and Graphic Specialist

The Web Developer and Graphic Specialist position is in the Information Technology Office (ITO) and reports to the Technology Enhancement Manager. ITO provides technology-based tools and services to support the court's mission in an efficient, secure, and reliable manner, while delivering excellence in customer service. The incumbent will perform essential duties to assist the applications development team with the support, maintenance, and enhancement of web-based applications including but not limited to development of interactive touchscreen content using a content management system, process automation, mobile/responsive websites and applications, workflow management software, calendaring, reports, and business intelligence dashboards. Representative duties are intended to illustrate the major duties and responsibilities that are performed by this position. Representative duties may be adjusted, and additional duties may be added, based on the operational needs of the court. Responsibilities may include but are not limited to: • Web and Graphic Design and Implementation: Design, develop, and maintain the court's external websites and internal intranet portal. Create digital content for public interactive touchscreens to enhance user experience. Utilize modern software systems to generate website structure, design, and layouts to serve dynamic user needs. Create responsive web designs that function across various devices and browsers. Design professional graphics, icons, and visual elements for digital and print media. Create infographics and data visualizations to communicate complex information. Design user interface elements for court applications and websites. Develop and maintain the court’s visual identity and branding standards. Use multimedia, graphic software, and other tools to redesign information into a more understandable form for web dissemination • Application Support and Maintenance: Maintain and troubleshoot custom and licensed web applications and software. Develop, operate, and maintain all court websites and pages using established web technologies and programming languages. Support and enhance the court's internal, external websites, and integrated library system. Collaborate with Applications Developers on frontend interface development. Assist in coding and testing court applications. Develop front-end components that integrate with backend systems. Implement user interface designs for custom applications. Participate in application development sprints and planning. Conduct code reviews for front-end and interface elements. Support application deployment and post-implementation maintenance. • Stakeholder Engagement: Work closely with court unit and chambers staff to identify and define website content. Perform conversions of existing information into web format. Convert end user processes and procedures into a more intuitive form. Collaborate with content owners to implement web updates. Provide technical guidance on web content management and graphic design. Train court staff on web publishing procedures and basic graphic design principles. Solicit and incorporate feedback from stakeholders and end users. Document user requirements and translate them into technical specifications. Build and maintain relationships with court departments to understand their specific needs. • Web-Based Applications Development: Design and develop web interfaces for court applications. Create web-based forms and interactive elements. Integrate web interfaces with backend systems and databases. Implement single sign-on and authentication mechanisms. Develop RESTful APIs and web services. Test and optimize web applications for performance and usability. Implement content management systems and custom web applications. • Accessibility and Standards Compliance: Ensure all web content and graphics meet Web Content Accessibility Guidelines (WCAG) standards. Conduct regular accessibility testing and remediation. Maintain compliance with Section 508 requirements. Implement national and local judiciary security standards for web applications. Keep current with evolving web standards and best practices. Perform cross-browser and cross-platform compatibility testing. Document compliance measures and testing results. Ensure all web elements and designs comply with the court and program office style guidelines, visual standards, and branding requirements. • General Responsibilities: Communicate clearly and effectively, both orally and in writing, to explain complex operational matters and concepts to individuals and groups with varying experience and backgrounds. Interact effectively with the public and staff, providing quality customer service and solutions while complying with regulations, rules, and procedures. Develop, implement, and maintain written procedures for assigned functions. Comply with the Guide to Judiciary Policy, applicable Administrative Office policies and procedures, internal controls guidelines, and all local policies and procedures. Abide by the Code of Conduct for Judicial Employees and court confidentiality requirements. Always demonstrate sound ethics and good judgment. Display a careful and deliberate approach in handling confidential information in a variety of contexts. Required Qualifications Education At a minimum, candidates must possess a high school diploma or equivalent. Specialized Experience • CL 27 ($67,660 - $110,012): Candidates must have a minimum of two (2) years of specialized experienced, which is defined as progressively responsible technical experience directly related to the position responsibilities listed above. Examples may include experience designing, implementing, programming, and maintaining operational systems or applications; performing system testing and analysis; and/or implementing system improvement initiatives, integrations, and updates. One year of specialized experience may be substituted by a bachelor’s degree in computer science, information systems, or a related field from an accredited college or university and superior academic achievement as listed below. • CL 28 ($81,117 – $131,826): Candidates must have a minimum of four (4) years of progressively responsible IT experience that provided thorough knowledge of the theories, principles, practices, and skills required to provide technical and functional support of Microsoft 365. The experience must include mentoring others, leading technical teams, or providing deep subject matter expertise used to advise leadership on the technical direction of the organization. One year of specialized experience may be substituted by a bachelor’s degree in computer science, information systems, or a related field from an accredited college or university and superior academic achievement as listed below. Superior Academic Achievement • An overall “B” grade point average equaling 2.90 or better of a possible 4.0; AND/OR • Standing in the upper third of the class; AND/OR • “3.5” average or better in the major field of study, such as Computer Science or a related field that would prepare a candidate well to perform in this position; AND/OR • Election to membership in Phi Beta Kappa, Sigma XI, or one of the National Honorary Scholastic Societies meeting the minimum requirements of the Association of College Honor Societies, other than Freshman Honor Societies. • Completion of one academic year (18 semester or 27 quarter hours) of graduate study at an accredited college or university. A degree program in in computer science, information systems, or a related field is preferred. Required Competencies • Web Development Proficiency: Mastery of HTML, CSS, and JavaScript for creating responsive, accessible websites. Ability to write clean, efficient, and maintainable code following current industry standards (e.g., W3C guidelines). Experience with content management systems (CMS) such as WordPress or Drupal. Knowledge of front-end frameworks (e.g., React, Angular, or Vue.js) to build interactive user interfaces • Graphic Design Skills: Expertise in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign) for creating high-quality visual assets. Strong understanding of typography, color theory, and layout design to produce professional graphics for web and print. Ability to develop wireframes, mockups, and prototypes that align with user experience (UX) principles. • Accessibility and Compliance: Knowledge of Section 508 and WCAG (Web Content Accessibility Guidelines) to ensure digital content is accessible to all users. Ability to implement and test websites for compliance with federal accessibility standards. • Problem-Solving and Technical Competence: Ability to troubleshoot and resolve technical issues related to web functionality and design integration. Competence in analyzing user needs and translating them into functional digital solutions. • Communication and Collaboration: Skill in communicating technical concepts to non-technical stakeholders (e.g., agency staff, supervisors). Ability to work collaboratively with cross-functional teams, including IT specialists, content creators, and management. • Project Management: Experience managing multiple projects with attention to detail and adherence to deadlines. Ability to prioritize tasks in a fast-paced environment while maintaining quality standards. Preferred Qualifications • Advanced Web Technologies: Familiarity with back-end development (e.g., Python, PHP, or Node.js) for full-stack capabilities. Experience with RESTful APIs, web services, or database management (e.g., SQL, MySQL). • UI/UX Design Expertise: Proven experience in user interface (UI) and user experience (UX) design, including conducting user research or usability testing. Knowledge of tools like Figma, Sketch, or Adobe XD for designing intuitive interfaces. Hands-on experiences or in-depth knowledge of Intuiface or similar interactive digital experience platforms is a strong plus. • Federal Experience: Prior work in a federal civilian environment, particularly with the U.S. Courts or similar agencies, demonstrating familiarity with government protocols and security requirements. Understanding of federal IT policies, such as FISMA (Federal Information Security Management Act). • Certifications: Relevant certifications, such as Certified Web Developer (CIW), Adobe Certified Expert (ACE), or CompTIA IT Fundamentals. Project management certifications (e.g., PMP or Agile Scrum) to demonstrate organizational skills. • Portfolio: A strong portfolio showcasing both web development projects (e.g., live websites or code samples) and graphic design work (e.g., branding, layouts, or digital media). • Emerging Trends: Awareness of current trends in web development (e.g., progressive web apps, mobile-first design) and graphic design (e.g., minimalist design, animation). Experience with version control systems like Git for collaborative development.