Communications Assistant
The Portland Metro Chamber (Chamber) is the leading voice for business in the region. The Chamber advocates for business at all levels of government to support commerce, community health and the region’s overall prosperity. We also offer a variety of networking events and professional development opportunities to connect and foster growth in our region’s business community.
Downtown Portland Clean & Safe (DPCS) provides enhanced services to the people, places and businesses within a core 213-block area of our central city. Property owners and managers within the district pay a fee to supplement services for neighborhood improvements and enhanced amenities. This work includes cleaning, sidewalk safety, security, space activation, retail support, and market research.
SUMMARY
As a member of the Communications Team, you will help support communications and marketing activities for the Chamber and DPCS by helping to write articles for email newsletters, website content, social media posts and taking photos and videos of events and programs to support those efforts. Reporting to the Senior Director of Strategic Communications, you will lend support on a variety of activities and assist with communications and member/stakeholder engagement strategies.
As a candidate you should possess good writing/editing skills, be comfortable using technology, have an openness to learning new things and a willingness to help support content creation across all owned media platforms (website, social media, newsletter, etc.). Operating in a fast-paced, deadline-driven environment, you should be flexible, comfortable with collaborating with members of other teams and can professionally interact with colleagues, members and ratepayers.
The Communications Department is a collaborative and supportive team-oriented environment that works to provide outstanding service and communications support to the Chamber’s 2,300+ members and ratepayers of Downtown Portland Clean & Safe. This is a fantastic opportunity to develop your skills in communications and marketing while gaining a sense of pride by making a difference in the community.
KEY RESPONSIBILITIES
- Assist the Senior Director of Strategic Communications in drafting content for use in member and stakeholder emails, newsletters, social media posts, website content, event promotion and more.
- Regularly engage and collaborate with departments across the Chamber and affiliates to understand their communications needs, gather relevant content, confirm facts and data, and help with project details and timelines.
- Assist with updating website content for the Chamber and Downtown Portland Clean & Safe.
- Review content and edit materials for grammar and punctuation.
- Compile email marketing analytics to the Senior Director of Strategic Communications, to guide member and stakeholder engagement activities.
- Organize and maintain asset resources and image library for both organizations.
- Assist in maintaining email lists for campaigns.
- Works collaboratively in a team environment with a spirit of cooperation.
- Complete assigned tasks by scheduled deadlines.
- Assist with other projects assigned to support communications goals.
KNOWLEDGE, SKILLS,AND ABILITIES
- Entry level experience in marketing, communications and/or journalism.
- Ability to work collaboratively within a team.
- Strong computer skills, especially in Microsoft Office(Word, Outlook, PowerPoint, Excel).
- Experience with web-based technology platforms for communication and presentation purposes.
- Strong writing and photography skills.
- Good customer service skills.
- Goodtime management skills.
- Experience with Adobe Creative Suite, video editing software or other content creation tools, are a plus but not required.
MINIMUM QUALIFICATIONS
- At least 1 year of experience in communications, marketing, graphic design or other related areas.
- Bachelor’s degree a plus.
SUCCESS FACTORS
- A self-starter with the ability to multi-task and handle a variety of tasks while maintaining a courteous and professional manner.
- Effective written and oral communication skills.
- Strong attention to customer service – both internally and externally.
- Openness to understanding, interpreting and writing about complex topics.
- Ability to complete tasks and work on deadlines.
- Ability to follow through on assigned tasks with supervision from other team members.
- Goodtime management and organizational skills.
- Respectfully takes direction and is open to learning.
LOCATION: Portland, OR – This position will have the opportunity to work remotely two days per week
SALARY: $20.51 per hour ($32,000 when annualized)