Operations Coordinator (Office of Disaster Management)

Operations Coordinator (Office of Disaster Management)

Job ID: 107735

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE.

IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE.

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, January 8th, 2025.

Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

PAY AND BENEFITS

This position is classified as a https://public.powerdms.com/CCOR/documents/2580967.

Annual Pay Range: $86,992.27 - $111,233.62

Hourly Pay Range: $41.823207- $53.477700

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 11.7 hours of vacation accrual per month

• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with https://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.

• 8 hours of sick accrual per month
• 10 paid holidays and 2 personal days per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

• Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65

• Employer paid 4% Deferred Compensation
• Employer Paid 3.5% to Medical Trust
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Peace Officers Association.

https://dochub.clackamas.us/documents/drupal/3a5801ae-441f-4d8d-8289-1babae4ac1bf

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

• Are you passionate about helping others during a disaster?
• Do you want to take an instrumental role in keeping your community safe?
• Do you enjoy engaging and working with community members and residents?
• Are you experienced in conducting research, analyzing data and developing and recommending solutions based on your research?
• Do you have exceptional writing skills?
• Do you envision yourself working in a diverse county that is both rural and urban and taking on the planning challenges that go along with these environments?

If you answered “yes” to the questions above, please read on! We are searching for a dynamic, innovated and team-oriented individual with strong communication and interpersonal skills to join our team as an Operations Coordinator in the Clackamas County Office of Disaster Management. This position will focus on the County's Emergency Operations Center (EOC) and coordination with internal and external partners.

If selected for this position, you will be responsible for the operational readiness of the EOC, including maintaining and improving the Duty Officer program. This will include implementation and oversight of technology utilized by the department including crisis information and emergency notification systems. The incumbent will also manage the after-action process for all EOC activations, including observing and documenting the response, conducting review and analysis, and ensuring improvement actions are documented and tracked. This position will have routine disaster management duties, such as working in the EOC and on-call. Other responsibilities include overseeing consultants and vendors on projects and participating in state and regional work groups for the governance and interoperability of systems.

Disaster Management uses a county-wide approach to minimize the impact of natural and human-caused incidents. We identify hazards, develop emergency and mitigation plans, coordinate response activities and train incident personnel to work in the County's Emergency Operations Center (EOC). We work with cities, special districts, and regional partners to promote emergency preparedness and improve incident response through planning and regional disaster exercises.

We are committed to being an exemplary team with best practices in Disaster Management, working together towards the common goal of achieving overall success of our organization. It is critical that every member of our team recognizes the vital role we play in our community, as well as understands the value a community places on safety. To that end, we are searching for an individual, who is motivated to be a positive and collaborative contributor, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of five (5) years of program, project, or initiative planning, design and evaluation experience, including researching best practices and policy
• A minimum of one (1) year of emergency/disaster management experience including coordinating or participating in preparedness, response, or recovery efforts
• A minimum of one (1) year of experience researching and preparing clear, concise operational processes and procedures, and other related documents
• Experience applying principles and practices of program or project planning management
• Must be available for 24-hour on-call response on a weekly rotational basis to perform incident management functions and related duties during a disaster (Note: Positions within the Disaster Management Department are designated as "essential", which means employees MUST report to work or remain at work as scheduled or as otherwise specifically directed during inclement weather, disaster, or other natural or human-caused incidents.)
• Must be able to travel to meetings and attend trainings that may require overnight stays

Preferred Special Qualifications/ Transferrable Skills:*

• A minimum of two (2) years of experience researching and preparing clear, concise operational processes and procedures, and other related documents
• A minimum of two (2) years of emergency/disaster management experience including coordinating or participating in preparedness, response, or recovery efforts
• A minimum of one (1) year experience administering crisis information and/or emergency notification systems
• Experience engaging community organizations or partners in planning and/or project processes
• Oregon Certified Emergency Management Specialist (ORCEMS) or equivalent
• Completed coursework that includes IS 700, ICS 100 and ICS 200
• Federal Emergency Management Association (FEMA) Professional Development Series; minimum courses include IS-120.c (An Introduction to Exercises); IS-230.d (Fundamentals of Emergency Management); IS-235.c (Emergency Planning); IS-240.b (Leadership and Influence); IS-241.b (Decision Making and Problem Solving); IS-242.b (Effective Communication); IS-244.b (Developing and Managing Volunteers)

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

KEY COMPETENCIES FOR SUCCESS IN THIS POSITION:

Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values).

Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders; honoring commitments; and delivering exceptional customer service.

Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first.

Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve.

Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing.

Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it.

Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace.

Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems.

Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks.

Displays Creativity and Innovation by generating new ideas and being open to others' ideas; and takes initiative in improving services, processes, programs and products.

Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve.

TYPICAL TASKS

Duties of this position may include, but are not limited to the following:

• Administers county's DM and EOC technology systems to include but not limited to emergency notification system and crisis information system. Manages external facing public alerts. Implements training and exercise opportunities for end-users of the system. Creates, updates, and provides training on alert templates. Works in coordination with GIS and PGA/PIO on mapping and messaging regarding alerts. Ensures processes developed for the EOC are implemented into software for use by EOC staff and external stakeholders, including cities and special districts. Audits the system and makes recommendations for enhancements, or change of system, if necessary.
• Responsible for ensuring the operational readiness of the County's EOC and on-call Duty Officer program. This includes managing the After-Action process for all incident responses, conduct review and analysis with key personnel once incident concludes and develop Improvement Actions to integrate into Improvement Plan tracker. This includes development and revision of EOC and Duty Officer SOPs. Updates EOC computers and technology, conducts training for DM and other staff. Helps activate and setup EOC in response to an incident.
• Develops RFPs, scopes of work, and timelines for consultants to support county and EOC readiness, including the implementation of technology. Coordinates work and provides departmental support to consultants and contractors, as well as evaluating performance. Monitors and tracks budget.
• Maintains appropriate training expectations for Duty Officer responsibilities and assigned EOC roles. Serves as Duty Officer as scheduled. Serves in EOC or other response roles as assigned during an EOC activation and incident response.
• Responsible for maintaining radio cache, ensuring EOC communications plans are up to date, and ensuring communications equipment are tested and issues mitigated. Coordinates with Clackamas ARES and Clackamas 800 Radio Group.
• Represents Disaster Management on assigned county, regional, and state committees and workgroups, including Regional Disaster Preparedness Organization Alert and Warning Group and State OR-Alert Governance Committee. Attends planning meetings at county, regional and state levels as requested by Disaster Management leadership.
• Identifies grant opportunities and develops grant applications to meet Disaster Management planning and gap needs.

WORKING CONDITIONS

Must be available for 24-hour on-call response to perform incident management functions and related duties while Duty Officer.

Must be able to work outside normally scheduled hours during a disaster to serve in the EOC or other response roles as assigned during an incident response.

Must be able to travel to meetings and attend trainings that may require overnight stays.

WORK SCHEDULE

This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

Please Note: This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

ABOUT THE DEPARTMENT

The mission of the Office of Disaster Management is to minimize the impact of disaster on communities throughout our County. The Office of Disaster Management accomplishes this mission through all-hazard identification, mitigation, preparation, response and recovery programs.

http://www.clackamas.us/emergency/

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS?

Lindsay Roberts, Recruiter
mailto:LRoberts2@clackamas.us

To apply, visit https://apptrkr.com/5887321

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