Office Specialist 2

Office Specialist 2

Oregon State University

Department: Ext Coos County Office (TEX)

Appointment Type: Classified Staff

Job Location: Myrtle Point

Recommended Full-Time Salary Range:

Job Summary:

This recruitment will be used to fill one part-time (approximately 32 hours per week) Office Specialist 2 position for the Division of Extension and Engagement’s Extension Coos County Office with Oregon State University (OSU ).

This Office Specialist 2 (OS2) position is based at the Oregon State University Division of Extension and Engagement’s (division) Extension Service Office in Coos County. This position is a regional team member of the Extension Service.

The OS2 provides general office support for the Extension Coos County office. This position provides educational resources and general assistance to the public or refers individuals to the appropriate faculty or staff members, record and database management, and maintaining program resources. This includes providing excellent and empathetic customer service while engaging in culturally appropriate and inclusive communication. In addition, this OS2 should have general knowledge of database management, web-based software programs, and web contents maintenance software and be proficient with computer software such as or similar to Microsoft Office Suite.

The division has built the capacity and expectation for employees to use digital communications and technologies in the modern-day workplace. This reflects our demonstrable commitment to using digital communications tools and changing technologies as a primary way to raise Oregonian’s awareness of and engagement with our organization, programs and resources.

About Coos County: Coos County is one of 36 counties in Oregon and is in southwestern Oregon. The faculty, staff, and trained volunteers of the OSU Extension Service in Coos County work alongside local partners to provide educational workshops, activities, and services tailored to the unique industries, natural resources, and people in the Coos County communities. To learn more about OSU Extension Coos County, visit: https://extension.oregonstate.edu/coos.

About the division:
The Division of Extension and Engagement (division) is core to Oregon State University’s mission. The division helps create real solutions and positive impact across Oregon and beyond. The division is aligned under the leadership of the Vice Provost for Extension and Engagement. To learn more about our division and its core units and initiatives, please visit: https://engagement.oregonstate.edu/

Oregon State University strives to ensure that all educational programs, services, activities, and materials we offer to the public are identified, developed, delivered, and evaluated in an accessible, inclusive, equitable, and socially just manner. OSU division’s educational programs, services, activities, and materials are available to all people. OSU division prohibits discrimination in all its programs, services, activities, and materials. All employees are responsible for and expected to comply with Civil Rights obligations and actively work to expand access to all eligible populations.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS :

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a https://hr.oregonstate.edu/benefits/prospective-employee with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Future and current OSU employees can use the https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator to learn more about the full value of the benefits provided at OSU .

Key Responsibilities

60% – Reception and General Office Support

• Answer multiple phone lines, screen and direct incoming calls.
• Greet visitors and provide instructions and directions.
• Provide excellent and empathetic customer service while engaging in culturally appropriate and inclusive communication.
• Inform public about specific information and services.
• Provide information to clientele when requested.
• Handle the sale of publications and other program-related items.
• Take in registration funds for programs.
• Reserve conference rooms and track usage.
• Provide canner lid testing to clientele.

30% – General Office Support

• Print, file and organize program related documents as needed.
• Assist program faculty and staff with program needs. This will include assisting at Coos County Fair.
• Assist other office support personnel and Administrative Office Manager as needed.
• Serve as Front Office resource for Extension equipment.
• Assist with providing support for the educational programs. This includes assisting faculty and staff with coordinating reasonable accommodations requests, when requested.
• Pickup, open and distribute mail, and prepare mailings.
• Meter and deliver all out-going mail to USPS or other sites, as appropriate.
• Update and maintain Extension databases.
• Maintain and organize office calendars.
• Make copies for program faculty and staff.
• File and organize program related documents as needed.
• Organize and maintain publication files, including publication orders.
• Assist with special projects as requested in all program areas.
• Open and close the office daily per office hours.
• Manage the contents of the Extension webpage/Facebook and other digital marketing media, ensuring civil rights responsibilities are incorporated.
• Ensure diversity of images, identities and perspectives represented in photos, artwork, and printed materials, working with the OSU division’s Access, Compliance, and Inclusive Innovation unit.
• Follow OSU and division brand guidelines, digital publishing standards and digital contact management data integrity practices for programmatic communications, marketing and engagement.

10% – Other Duties

• Collaborate with supervisor and co-workers to meet office operational needs of the OSU Extension team.
• Provide information to clientele about Oregon State University’s classes, programs and resources. This includes communicating inclusively with a broad and diverse audience.
• Help maintain office work areas including customer counters, workstations and conference room; and assist co-workers to secure office and conference areas.
• Attend training opportunities to build basic knowledge and consistent skills to use digital communications, marketing and engagement technologies relevant to position duties.
• Complete the division’s civil rights training(s).
• Perform other duties assigned as needed.
• Assists the Administrative Office Manager with ensuring a safe, welcoming, and respectful environment for all Extension and Engagement constituents and clients.

What You Will Need

• Work experience (professional and/or volunteer) in an office environment, including working with computers.
• General knowledge and ability to use networked computers, including proficiency with professional office software such as or similar to Microsoft Office Suite and spreadsheets.
• Detail oriented.
• Experience with editing website content.
• A commitment to collaborative and respectful learning and working environments that are safe, inclusive, and welcoming.
• Ability to interact and communicate successfully and inclusively, both in writing and verbally, with a broad and diverse audience in a professional, positive and friendly manner.
• Ability to work independently under general supervision and use judgment in determining work methods and priorities.
• Ability to maintain confidentiality and professionalism.
• Ability to work as a collaborative member of a team.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

• Desire to share in the Extension Service mission and a willingness to work as a team to provide quality programs and outstanding customer service to a broad and diverse audience that have various identities, cultural backgrounds, and communication styles and expectations.
• Ability to learn and adapt to using multiple forms of digital communication systems, including websites, email newsletters, social media, and other tools in a changing technological environment.
• Ability to multi-task while completing other assignments on time.

Working Conditions / Work Schedule

• Ability to lift and move 50 pounds or more of equipment and educational materials.
• Ability to work in environments where livestock and animals are present, including outdoor and indoor settings. Evenings and weekends may be required based on programming needs, coordinating with supervisor to adapt work schedule to address community programming needs.
• Ability to travel to attend events related to programs or professional development.
• Ability to travel (non-driving) to deliver mail and packages to posting shipping sites.

Special Instructions to Applicants

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.

Equivalent required experience is based on full-time equivalent (40 hours per week).

PLEASE NOTE : If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties. 
Typically, the starting salary is at the lower end of the salary range. 
For additional information please contact: Samantha Clayburn, samantha.clayburn@oregonstate.edu 
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. 
OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our https://hr.oregonstate.edu/careers/background-checks website including the https://hr.oregonstate.edu/careers/candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.

To apply, please visit: https://apptrkr.com/5882524

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