Digital Content Manager

Digital Content Manager

Executive Bureau

Communications Division

Attorney General Andrea Joy Campbell seeks a creative, highly motivated person to serve as a Digital Content Manager in the Office’s Communications Division.  The Digital Content Manager will report to the Director of Digital Communications and work closely with the Digital Communications Manager, Communications Director, Deputy Press Secretaries, other Executive Staff, and AG Campbell herself, to deliver information from the Office to the public.   

Primary Duties:  Under the direction of the Director of Digital Communications & Strategy, the primary responsibilities of the Digital Content Manager include: 

• Monitoring and helping manage AGO social media accounts; 
• Assisting with creation of creative collateral, such as long- and short-form video, static and motion graphics, and printed materials; 
• Assists in the development of social media strategy; 
• Leads the social listening work and social media analytics tracking for the Digital team; 
• Drafts social media posts; 
• Takes photos at public events, edits photos, and helps manage the photo catalog; 
• Assists with digital constituent services; 
• Supports internal communications efforts; and 
• Helps maintain the www.mass.gov/ago website.

The Digital Content Manager is expected to be knowledgeable about current events and be able to draw connections between the work of the Attorney General’s Office and events across Massachusetts and the country.   

Position Requirements:  Candidates should have fluency with current affairs and be skilled at multitasking, meeting deadlines, and working collaboratively with diverse groups.  The Manager is expected to work some nights and weekends, and ideally, should possess a valid driver’s license.  The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.  Other qualifications include: 

• Bachelor’s degree or related experience; 
• This position requires at least two years of experience in communications, graphic design, social media management, or video production, with a portfolio to showcase the ability to create digital content; 
• Previous experience managing social media accounts on X (formerly Twitter), Instagram, Facebook, Snapchat, or TikTok; 
• Proficiency in Photoshop and Adobe Premiere required; 
• Proficiency in Adobe InDesign, Illustrator, and After Effects preferred; 
• Effective writing skills, particularly in the social media format; 
• Interested in social justice, journalism, public service, law, or government; 
• Solid interpersonal and organizational skills and ability to pay attention to detail; 
• Technologically proficient, able to learn and use new software, troubleshoot errors, and manage production equipment, computer hardware, and other devices; 
• Candidates should be social media-savvy and excited about exploring creative and fun ways to communicate with the public. 

Position Type:  Full-Time/Exempt.  Our current hybrid model includes some remote workdays for most positions.

Salary:  $55,000 to $65,000

Application Process:  To apply for this position, visit the AGO website’s jobs portal at www.mass.gov/ago/employment to register and create a profile, upload your cover letter and resume, and submit an application.  Candidates may only apply directly using the AGO’s online Employment and Recruitment jobs portal.  The application deadline for this posting is January 8, 2025.

Qualified individuals with disabilities are encouraged to apply.  We will gladly assist applicants in need of an accommodation.  For assistance, contact the Human Resources Division at (617) 963-2041.

Inquiries regarding position & status may be made to:

Kaitlyn Solares, Digital Director

Communications Division

617-963-2542

The Attorney General’s Office is an Equal Opportunity Employer.  As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve.  The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.