Branch Manager

Come Join the SIXT SFO Team. Branch Manager Position Available at SIXT RENTAL CAR. Salary range is $70-74K Plus Annually Bonus of upto $37,500 & Company Car.

As a Branch Manager your main focus will be productivity. You will be responsible for managing the vehicle distribution and turnaround processes at the airport branch. Working in conjunction with the General manager to ensure vehicle safety, cleanliness and availability in a timely manner to meet customer demands and drive rental growth. The production manager is also responsible for managing the work environment and vendor relationships as well as driving efficiencies and reduce costs.

General Duties and Responsibilities

• Analyze KPIs and expenses to identify and implement processes and procedures to improve efficiency and reduce cost.
• Develop and manage efficient turnaround processes.
• Build & establish relationships with Branch Managers, staff, Service Providers, and vendors.
• Establish and communicate daily vehicle needs to the vendors on vehicle turnaround/ movements.
• Create weekly forecast for subcontractor needs to support cleaning and vehicle movement processes.
• Manage the process of cleaning and servicing vehicles at the QTA to ensure smooth operation of fleet movement from return to ready line.
• Ensure quality control by performing vehicle inspection to review subcontractor performance.
• Constant communication with the Branch management team to understand logistics needed and support the Fleet Planners in ensuring the subcontractors are working to meet our vehicle reservation demands.
• Quickly investigate and work with Fleet Planners/Customer service agents to resolve operational/ customer problems as they arise.
• Perform daily game plan meetings with Subcontractor managers, Fleet department and Fleet planners/Customer service agents.
• Coordinate movement of vehicles to and from overflow lots.
• Manage driver activity to ensure that maintenance vehicles are moved to the best location to maximize lot space and traffic flow.
• Act as the point of contact for the driver team on a daily basis. Act as a point of contact for Managers to get specific upgrade vehicles for customers.

Qualifications

• Experience in car rental industry preferred.
• Process oriented with proven record of success in managing large scale operational teams
• Exceptional communication skills (multiple languages fluent preferred)
• Expert issue resolution and efficient handling of complaints
• Flexible and resilient
• Organizational skills
• Self-confident & responsible
• High level of empathy