Intern - Mobile Integrated Health (MIH) Program (Fire Dept)

The New Braunfels Fire Department has served the citizens of New Braunfels for over 130 years and is one of the oldest fire departments in the state of Texas. We’re seeking an enthusiastic, engaging, organized intern to assist in recalibrating our Mission, Vision and Values Statements though stakeholder engagement. This is a great opportunity for someone seeking a degree in Communications, Public Relations, Public Administration or similar field of study. 

GENERAL PURPOSE:  The MIH Program Intern will, under close supervision of the MIH Specialist, engage with patients (of various socio-economic statuses), Fire team members, and community stakeholders to help guide patients to more self-sufficiency and independence, outside of the emergency services system. This position’s project would be to work one-on-one with patients who require higher than average amounts of assistance from the MIH Specialist. 

Primary Duties and Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by court interns only a representative summary of the primary duties and responsibilities. Interns may not be required to perform all duties listed and may be required to perform additional, position-specific duties as needed:
 

• Perform miscellaneous office duties (answering phones, coordinating meetings, etc)
• Engage with Fire team members
• Collect and analyze feedback and data related to the position project
• Develop, implement, and analyze patient care plans/reports and develop graduation plans.
• Assists with projects and prepares reports as directed by supervisors
• Provide feedback to leadership and options for moving forward.
• When available, will participate in staff and other management meetings to gain knowledge of department operations and functions.

Education, Experience, Licenses and Certifications

MINIMUM QUALIFICATIONS:
Education and Experience:
 

• Bachelor’s or Master’s Degree in Social Work (Preferred), Public Administration, Communications, Public Relations, Political Science or a closely related field (recent graduates or current students)

Required Licenses or Certifications:
 

• Must possess a valid Texas Driver’s License.

Knowledge, Skills and Other Requirements

Required knowledge of:
 

• Mobile Integrated Health Programs
• Proficient in MS Office Suite to include Word, PowerPoint and Excel and other business applications.
• City organization, operations, policies, and procedures.

Required skill in:
 

• Excellent verbal and written communication skills.
• Survey creation & data collection.
• Coordinating, prioritizing and performing a variety of administrative duties with attention to detail.
• Demonstrating initiative.
• Organizing and managing time efficiently and effectively.
• Establishing and maintaining positive, professional working relationships with patients, City employees, citizens, external agencies, and the general public ensuring the delivery of high-quality customer service.
• Possesses and applies intermediate internet and research skills.
• Ability to maintain a high level of confidentiality.

Physical Demands / Work Environment:
 

• Work is performed in a standard office environment as well as patient’s homes; some homes do have unsanitary living conditions to include hoarding conditions, insects, feces, urine/ammonia, trash, etc.
• Work is subject to sitting, standing, walking, bending, and reaching for extended periods of time.
• Must be able to safely lift and carry equipment and materials up to thirty (30) pounds.
• May operate a City vehicle for purposes related to the position project
• NOTE:  This position is designated safety and/or security sensitive.