Case Manager - Intake
Developmental Pathways (DP) has an opportunity for a Case Manager (CM) - Intake in our Systems Navigation (SN) Department. The Intake CM is responsible for initial screening and assessment of individuals’ immediate and long-term needs and referring to appropriate internal and external programs and community resources to support assessed needs. They will ensure timely response to internal and external referrals for individuals pursuing programmatic supports. The Intake CM will provide case management, eligibility determination support and waitlist support and updates to individuals waiting for services, as needed and applicable. They are responsible for ongoing screening of individuals needs and referring to appropriate programs and community resources as appropriate. The Intake CM will ensure timely initiation and implementation of initial eligibility assessments and coordination process to access HCBS waiver services or other state-funded programs. Also, will assist with Enrollment duties as needed.
This is a 40-hour per week, Monday through Thursday or Tuesday through Friday, hybrid position, with the benefit of working remotely and in-person coming into our headquarters office in Aurora, CO and/or off-site locations.
Application Deadline: Sunday, December 1st at 11:59 PM (MST)
Starting Salary & Benefits
$22.24 - $24.46 hourly
Health/dental/vision coverage
Employer-paid and supplemental life insurance
Short- and long-term disability insurance
Generous paid time off and holiday pay
Flexible work schedule
Monthly remote work stipend
401(k) investment plan, with an employer match of up to 4%
Mileage reimbursement
Tuition reimbursement program
Certified Employer for Public Service Loan Forgiveness Program
Healthcare reimbursement and flexible spending plan
Discounts on auto and homeowners’ insurance
Employee assistance program
Credit union membership
Employer-paid training
You Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/
Requirements
Bachelor’s Degree; or
Five (5) years of experience in the field of Long-Term Services and Supports; or
(LTSS), which includes Developmental Disabilities; or
Some combination of education and relevant experience appropriate to the requirements of the position
Valid Colorado motor vehicle license and provide proof of motor vehicle insurance
Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years
Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.
Preferred
One (1) year of experience in developmental disabilities/long-term services and supports
Additional Responsibilities
Serve as subject matter expert for applicable programs and services; serves as resource/point of contact for complex cases
Assess the overall needs of an individual and assist with the exploration of programs, long-term services and supports, and other community resources to meet assessed needs
Assist individuals and families in maintaining eligibility through the completion of required assessments, monitoring, and support planning
Provide care coordination services and interventions by referring, educating, negotiating, and mediating with the individual and external providers/agencies
Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelines
Complete required documentation related to monitoring activities; evaluate need and effectiveness of services requested and delivered
Schedule, facilitate, document, and complete follow-up for all required and ad-hoc meetings; disseminate updates to the necessary parties
Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to providers, individuals, and family members
Maintain knowledge of state/ federal regulations, policies, and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs, and other community resources
Maintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership; maintain appropriate boundaries
About Us
Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.
At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!
If you need an accommodation with this application process, please contact Support-HR@dpcolo.org