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Workforce Development Program Manager

UWM On-Campus Employment Office
Email

Official Job Title

CONTINUING EDUCATION PROGRAM MANAGER

Working Title:

Workforce Development Program Manager

Position Number

02388925

Division

School of Continuing Education

Department

B905000 BUSINESS & MANAGEMENT

Position Type

Non-Teaching Academic Staff

Appointment Type

Fixed Term/Project

Pay Basis

Annual

Salary Grade

21

FLSA Status

Exempt

Percent

100%

Posting Type

Staff

UWM Description

The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.

UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/community-empowerment-institutional-inclusivity/about/

School/College/Division Description

The School of Continuing Education is the largest provider of professional development in Southeastern Wisconsin providing year-round lifelong learning through varied venues – in our state-of-the-art classrooms in downtown Milwaukee, onsite at business locations, online and other unique locations.

Job Summary

The Workforce Development (WFD) Program Manager is expected to support SCE’s commitment to ‘leading change’ through competency-based programming, promoting local and global collaborations, and introducing innovative programming to remain current with customer needs and changes in the work world.

 

A primary responsibility for WFD Program Manager will be to reach out to employers in corporate and non-profit organizations to identify unmet training needs for business and technical roles. In addition, the WFD Program Manager will identify groups of individuals who are likely to be successful in this training such that they will be excellent candidates for promotions and new jobs.


While the focus for this position will be on the creation of new training programs for high demand business and technical jobs in southeastern Wisconsin, the WFD Program Manager may be called upon to support other program areas within SCE.

 

Under general supervision and reporting to the Continuing Education Associate Director, the position leads and supervises all aspects of department programming and is expected to perform a wide variety of complex duties exercising good judgment and demonstrating a high level of professionalism and effectiveness in successfully supporting the delivery of face-to-face and online noncredit courses.

 

Communication and working with the business community, professional organizations, instructors, participants, staff and student workers are critical to the success of the programs.


DUTIES AND RESPONSIBILITIES:

  • Identify training gaps to meet employer needs in high demand business, and technical areas
  • Build and maintain relationships within local business, technology, and manufacturing communities as well as professional organizations to understand needs and trends
  • Create new courses and programs to prepare individuals for in-demand jobs
  • Recruit, hire, and coach instructors for new business and technical courses and programs
  • Initiate new program areas for program revenue generation, determine curriculum, investigate subject matter expertise needs and locate instructors
  • Write and submit training proposals for customized training and generate additional program revenue
  • Monitor enrollments, evaluate program activity, and use data to identify strategic marketing needs/opportunities to make informed decisions regarding courses offered
  • Coordinate with SCE marketing staff to develop marketing plans – defining audiences, write copy and course descriptions when necessary
  • Review and approve marketing pieces
  • Manage the scheduling of activities related to public and customized training programs, including conferences (instructor, participant, rooms, refreshments, and materials)
  • The program manager is expected to work with the associate director to develop and manage the budget of the assigned program area(s) and assumes responsibility to ensure positive financial outcomes and overall profitability in managed program areas

SALARY: The position offers a competitive salary with a hiring range of $53,000 to $58,000. Individual candidates’ experience, education and qualifications will determine the appropriate starting rate at the time of hire.

UWM offers an excellent benefits package, including health insurance, paid sick and personal leave and four weeks annual vacation as well as contribution towards the cost of other employee benefits, including pension.

TYPE OF APPOINTMENT: This is a full-time, fixed-term non-teaching academic staff position, as a Continuing Education Program Manager.

Minimum Qualifications

  • Bachelor’s degree
  • Three Years relevant work experience including business, software development, cybersecurity, artificial intelligence, manufacturing, technology, data
  • Proficiency in Microsoft Office Suite software
  • Ability to maintain flexible hours including occasional evenings and weekends when necessary to support programs

Preferred Qualifications

  • Experience working in business, technology and/or data industries
  • Master’s degree and/or specialized training or certification in related subject matter such as adult education, business, data science, computer science, or other technology
  • Experience working in higher education environment; adult programming responsibilities a plus
  • Proficient Web Technology skills with documented experience posting and updating website(s); experience with Canvas software a plus
  • On-line technology experience facilitating programs or large interactive meetings using software such as Teams and Zoom
  • Project Management experience that demonstrates the ability to successfully plan and execute deadline-driven projects with minimal supervision
  • Demonstrated strong interpersonal skills that establish prior experience engaging and building relationships
  • Experience operating programs that generate revenue to cover program expenses including instructor fees, course materials, and program overhead
  • Experience monitoring program budgets to maintain positive cash flow

Target Salary Range

$53,000 to $58,000

Benefits and Total Rewards

As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life

Application Instructions

All applicants are required to apply online. UWM will not consider paper, emailed or faxed applications.

Additionally, applicants must complete all required fields and attach any required documents. Applicants must submit: 1) cover letter, 2) resume, and 3) the names and contact information for three professional references. Your cover letter and resume must address your qualifications, experience, and knowledge as it specifically relates to the minimum and preferred qualifications of the position as well as why you are interested in applying for this position.

 

In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting them. Questions about this position should be directed to Angela Broderick at wickhama@uwm.edu.

Application Deadline

12/18/2024

Continuous (Open Until Filled?)

No

If Continuous, Initial Review Date

Position Contact Name

Angela Broderick

Contact Phone

1(414) 229-3379

Contact Email

wickhama@uwm.edu

Application Notes

For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.

Legal Notices

AA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.




Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.




Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.




CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.




Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.




Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Categories

Accounting/Finance, Advertising/Marketing, Alumni Affairs/Development, Communication/Public Relations, Diversity/Inclusion, Event Planning/Program Coordination, Extension, Outreach, and Public Engagement, External Relations, Grants Management, Human Resources, Information Technology, Management/Supervisory, Office, Administrative, and Clerical Support, Project Management, Purchasing/Procurement, Student Services, Web Design/Application Development

Applicant Documents

Required Documents

  1. Cover Letter
  2. References
  3. Resume

Optional Documents