Account Executive for Growing Tennis and Pickleball Software

CourtReserve

CourtReserve values the essence of support, completion, and enjoyment, with a core focus on solving problems for those at the heart of tennis and pickleball facilities. Specializing in software solutions designed to streamline, organize, and innovate operations, our target market includes owners and directors in the U.S. and Canada seeking efficiency and innovation. Our unique approach - Know You, Show You, Grow You - ensures personalized service, comprehensive guidance, and growth opportunities for our clients and their facilities. As a rapidly expanding company, we seek team members who are eager to back each other up, see tasks through to the end, and find joy in the journey, all while balancing professional and personal well-being. Join CourtReserve, where innovation meets dedication in the racquet sports industry.

Job Overview

While this role is remote/work from home, you will be part of a collaborative team.  You will work with people on our team every day.  Various roles will be shadowing our customer success, product, and engagement teams.Travel across the U.S. will also be required. Typically once a month. You will learn the software and help customers customize their platform and solve problems. Excellent written and verbal communication skills are a must.  You will need a computer with a camera and reliable internet with enough speed to video chat consistently through Zoom.  Loving to laugh along with working hard is a bonus.

Details 

You will be part of a team that communicates regularly throughout the day

Full-Time: 40 hours/week
Working Hours Range:  9am-5pm Eastern M-F - during your first 60-90 days.

This position offers a fixed salary without commission incentives.

Responsibilities

• Provide a great customer onboarding experience through product overviews, live question and answer sessions, open zoom office hours, one on one outbound calls, webinars, and daily interaction, teaching potential and new clients the software
• Be responsive and available with an attitude that builds an environment of trust and effective communication
• Desire the best experience for the potential and current customers you will interact with each day
• Be willing to travel for conferences and customer training
• Leverage the tools we have to help the whole team be successful
• Be a willing learner - Strive to increase your product knowledge
• Be flexible for other activities, including phone support, texting, email support, webinars, writing templates, etc.
• Be open and receptive to constructive feedback - Listen, ask questions, and be ready to try new tools and techniques
• Be a great teammate