U240044 - Community Outreach and Program Support Coordinator - Center for Entrepreneurial Leadership

Position Summary:   

The UB School of Management Center for Entrepreneurial Leadership (CEL) is seeking a full‐time CEL Community Outreach and Program Support Coordinator to oversee community engagement efforts and provide program support for center activities. Success in this role includes execution of current marketing, communication, and outreach activities as well as the creation of new initiatives in collaboration with the School of Management marketing team. Day to day program support activities will involve planning and communication to ensure flawless delivery of center programming. The individual will be part of a collaborative team that supports the unique needs of small to mid-size businesses.

The individual must be available to work a flexible schedule that includes evening events (up to 3x per week) and occasional weekend activities. Responsibilities to include:

• Communicate regularly with clients, alumni and volunteers and ensure confidentiality with all information.
• Manage the center’s ongoing social media presence in coordination with the School of Management marketing team, including but not limited to:
• Google alerts.
• Posts on all social media channels.
• Creation of CEL accounts on new forms of social media (if necessary).
• Interviewing program participants and experts for social media.
• Taking pictures and/or videos at CEL programs and events for use on social media.
• Assist with the general recruitment efforts of the Center including:
• Identify, secure, and execute tabling opportunities and event attendance for program recruitment.
• Assist program directors with candidate outreach, interviews, and customer service.
• Respond quickly to requests for information and general CEL questions and correspondence.
• Actively review digital and print sources for potential program candidates.
• Support open house events.
• Coordinate use and improvement of the CEL CRM management including but not limited to:
• Event campaigns.
• E-blasts.
• Newsletter.
• Database maintenance.
• Provide program support for the Emerging Entrepreneurs (EE) Program, to include:
• Coordinate EE recruiting efforts.
• Move EE applicants through the recruitment, interview and acceptance process.
• Provide class support including email reminders, printed materials, day-of set-up and coordination with program facilitator.
• Facilitate mentor and reactor volunteer recruitment.
• Support grant writing and reporting needs.
• Support staff in assigned project‐based work as needed, including day of event duties.
• Monitor and assist with maintenance of the organization’s website.
• Act as liaison between the SOM faculty and CEL businesses to promote project clinic and experiential coursework.
• Maintain strong relationships with CEL vendors within area of job responsibilities.
• Adhere to all UB purchasing guidelines and marketing/communication budgets.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

Minimum Qualifications: 

• Bachelor’s in communications, business, marketing or other relevant areas.
• Excellent interpersonal, verbal and written communication skills that include an ability to adapt tone and style for different media and target audiences.
• Ability to work collaboratively in a team environment with a diverse client base.
• Ability to maintain flexibility and to juggle many projects with various due dates simultaneously while paying attention to details and editorial accuracy.

Preferred Qualifications:

• Master’s degree in communications, business, marketing, or other relevant areas.
• Proven writing and copy editing skills.
• Demonstrated digital literacy.
• Knowledge of emerging technologies and the ability to adopt to rapidly changing technologies, including the use of AI to support center initiatives.
• Experience developing personalized website and social media content.
• Experience working with small to mid-size businesses and entrepreneurial leaders.
• Connections within WNY entrepreneurial and business community.
• Photography and videography capture/editing skills.

FTE:  1.0

University at Buffalo is an affirmative action/equal opportunity employer and in keeping with our commitment, encourages women, minorities, persons with disabilities and veterans to apply.