User Experience Analyst (UX)

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week from 1810 16th Street, Sacramento.

Looking for a new opportunity that combines employee selection, research/data analysis, and user experience all in one? Consider joining our team! In this role, you will provide data-driven and user-centered recommendations to improve the CalCareers website. If this sounds like a fit for you, please apply!

Under the general direction of the Assistant Chief, HR Information Systems, the User Experience Analyst conducts analytical studies and surveys to obtain user feedback on the CalCareers website. The incumbent analyzes quantitative and qualitative data and uses findings to make informed business recommendations to improve site usability. The incumbent will coordinate the activities of various stakeholders, staff, and research participants to ensure timely completion of research projects. The incumbent leverages organizational change management and process improvement strategies to support staff and stakeholders through site updates and participates in the development of User Acceptance Testing (UAT) scripts and testing.

--> To formally apply, follow the steps below - the hiring manager will only be able to review applications and resumes on the California state career site: CalCareers in the link below.

--> Please email me once you have applied: Andrew.LaGreca@calhr.ca.gov

--> The Handshake apply will not submit your application.

Steps for how to apply by midnight, July 10th =

- For more details of the job responsibilities (Duty Statement,) the minimum requirements, comp/benefits, how to apply and more click on the job posting link: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=438294

-You will need to take the Associate Governmental Program Analyst exam (questions around you experience-see some tips below for the exam) if you have not already --> Follow this link to the exam information: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1764

-PLEASE view the details of the “Examination Information” AND the “Training and Experience Examination Preview” in the exam link. This information will help you with the exam.

-Click 'Apply' --> Login or create a CalCareers account if you do not have one already. Then click 'Continue' for the exam.

- Once you have taken the exam, go back to the job: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=438294

and click apply now --> "I have eligibility"

- Create your application. The application is more important than your resume. Expand on details if needed. Attach your resume and responses to the Statement of Qualifications. See the "Special Requirements" section for details on the Statement of Qualifications.

--> Not attaching your SOQ response to your application on CalCareers may prevent you from moving forward in the hiring process.

A couple tips to share for the exam and Statement of Qualifications:

- The Statement of Qualifications are like interview questions that you answer in writing. We do recommend using word.doc for your responses and keep to the requirements if it says two pages for example and the specific font of Arial 12 font. Take your time to think about your response in answering the questions. Also check spelling. Please do look at the duty statement from the job posting and match to your experience to answer the questions. Here is a link to more tips: https://www.calhr.ca.gov/Documents/FINAL%20-%20Candidate%20SOQ%20Guidance%201.pdf

- For the ‘exam,’ the exams are questions around your experience. Include all your experience from every job to volunteer work, internships, leading groups and/or projects, and more. Don’t sell yourself short. Before you start the exam, review the sample questions in the exam bulletin. This gives you a sense of what we’ll ask you. Have your resume handy. You’ll need it during the exam. Make sure your resume shows you meet the minimum qualifications. Anything you mention in your exam needs to be on your resume.