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5514- Community and Workforce Coordinator (Adult Services)

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Salary Grade: 11
 
Pay Range
Hiring Range: $52,251 - $62,701 Annually  
Full Range: $52,251 - $73,151 Annually  
 
 Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.     

 
Elevate your career and make a meaningful impact by joining the vibrant Pima County One-Stop Adult Workforce Team as our inspiring Supervisor/Coach! We're on the lookout for an enthusiastic individual who thrives on coaching and mentoring. This position is for someone ready to lead a dynamic team of dedicated workforce professionals. Our ideal candidate is passionate and dedicated to nurturing talent and providing clear strategic direction to foster both personal and professional growth. With a proven track record of coaching and guiding individual team members, you'll play a pivotal role in building and maintaining a high-performing team of approximately 10 workforce professionals.
 
Here, we believe in accountability with heart and urgency. Your role will involve employing coaching methods to ensure the highest level of service to the public, emphasizing empathy and dedication. Key responsibilities include team development, innovative training approaches, setting performance goals, proactive monitoring, and conducting performance evaluations. Exceptional written and verbal communication skills, coupled with high emotional intelligence, are essential for success in this role. Bring your strong interpersonal skills to the forefront as you cultivate a positive and high-performing team environment. Your ability to align the team’s professional development activities with the program’s organizational strategic plan will be crucial. This position requires the ability to develop innovative strategies to grow and maintain a dynamic, flexible workforce.
 
As our Supervisor/Coach, you'll need a solid understanding of case management, strong documentation, and record-keeping skills. Managing a team in a grant-based environment, your responsibilities will extend to regular program reporting and audits. Collaborating seamlessly with the division manager is integral to implementing strategic initiatives and ensuring the ongoing success of our workforce system.
 
Join us in this exciting journey where your passion for coaching, dedication to growth, and innovative mindset will shape the future of our workforce team. If you're ready to make a difference and lead with enthusiasm, apply now!

 

Duties/Responsibilities

(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)

Plans, organizes, coordinates, monitors, participates in, and evaluates unit level activities associated with a specialized workforce-related program or programs;

Supervises, trains and evaluates professional staff, support personnel and volunteers assigned to the unit;

Coordinates contractor personnel assigned to unit function;

Establishes and maintains collaborative links with agencies, training institutions, and/or employers to provide opportunities to job-seekers;

Schedules unit activities and coordinates schedules with other department units and outside agencies;

Develops and facilitates seminars, workshops, and classes to teach workforce related soft skills and basic skills to youth and adults;

Plans and develops new training programs reflective of the local job market;

Develops specialized workshops to meet the needs of specific workforces;

Administers standardized career assessments;

Conducts meetings to disseminate information, address issues, resolve problems and discuss program goals and objectives;

Analyzes data and prepares program activity reports and statistical materials for management review;

Assists in the development and review of program goals and objectives.

Minimum Qualifications

A Bachelor's degree from an accredited college or university with a major in counseling and guidance, psychology, public or business administration, social work, human resources or a related field as defined by the appointing authority and four years of professional level experience in career guidance or a related field, including one year of experience leading or overseeing the work of others. 

(Additional relevant experience and/or education from an accredited college or university may substitute for the aforementioned education and/or experience.)

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.


Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
 

  1. Minimum five (5) years experience coaching/mentoring a team of five or more staff to meet performance objectives.
  2. Minimum three (3) years experience with case management records and documentation. 
  3. Minimum three (3) years experience working with reporting and record-keeping for auditing purposes. 
  4. Minimum three (3) years experience using MS Outlook and MS Teams.
  5. Experience working collaboratively with other supervisors and/or managers to meet strategic goals. 

Selection Procedure

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.