Pro Shop Attendant
The Pro Shop Attendant is responsible for greeting customers as they arrive to the facility,
answering phone calls, booking tee times, assisting patrons with questions, and collecting
greens fees, cart fees, and inventory purchases.
This position is expected to work flexible hours and often on weekends and some
holidays.
Key Responsibilities:
- Greets and positively interacts with all patrons, members, First Tee participants, and
other guests - Answers phone calls to provide information and take messages as necessary
- General knowledge and understanding of computer programs and point of sale systems
- Maintains cleanliness of facilities including the pro shop, program rooms, Trackman
simulator, and bathrooms. - Oversees basic use of the facilities by patrons
- Keeps Head Golf Professional and Professional Golf Staff informed of issues, questions, and customer feedback
- Other duties as assigned
Job Requirements and Qualifications:
- Valid Driver’s License
- Positive and professional demeanor, must be a team player
- Effective and proactive team communication, facilitation, problem solving, and decision making
- Must pass a background check
- Interpersonal skills a must
- Basic mathematical skills with experience in properly handling cash, check, and credit card transactions
- Ability to work independently with minimal supervision
- Ability to lift 30 lbs. to shoulder height
- Golf knowledge preferred, but not required