Junior Media Producer

W. W. Norton & Company is seeking an organized, enthusiastic, and articulate Junior Media Producer for our Digital Publishing team. Media Producers in Digital Publishing work closely with media editors, ebook producers, vendors, and product teams to oversee media projects and manage assets used in Norton’s educational digital products, teaching tools, and learning tools. Junior roles in the Media Production team are responsible for their own projects, performing the same tasks as other members of the team, but under supervision and training by more experienced colleagues. As specialists on Norton products and content management systems, Media Producers collaborate across groups to implement processes that make content management more efficient, help accelerate product development, and better meet customer needs. Because they track and report on the status of projects, Media Producers must be clear communicators, have strong project management skills, and be good systems thinkers. The ideal candidate is committed to organizational efficiency, has a strong growth mindset, and can work independently. This position reports to the Director of Digital Publishing.

Essential Job Responsibilities Include:

• Assist with the setup of instructor resources and teaching tools provided via Norton’s website and digital products.
• Work with vendors on the creation of alt text, closed captioning, and other materials to ensure that Norton content is accessible to all customers.
• Work with vendors and internal teams to produce test banks and PowerPoint decks for Norton titles.
• Assist with setup of interactives and “Check Your Understanding” assessment questions that are essential parts of Norton Illumine products.
• Assist customer support, instructional technology, website, and other internal teams in semiannual audits to validate the accuracy of instructor resources delivered to customers via Norton’s website.
• Organize embed codes for all interactive media embedded in Norton Illumine ebooks.
• Manage internal users’ access to content management platforms on Amazon Web Services and CloudCMS.
• Professionally interact with vendors, editorial, ebook production, and digital product teams to collect the information that teams need to execute their projects efficiently.
• Track and process invoices and payments for all Norton digital products, supporting the Chief Product Officer.
• Occasionally, cover for other Media Producers in the team to track and report the status of digital projects and to maintain production reports.

Please note – this job description is not designed to cover all activities required of the employee. 

Required Qualifications:

• Employment eligibility to work with W.W. Norton & Company in the US is required.
• Must be able to work full business hours.
• Must be highly organized, disciplined, and self-motivated in a fast-paced environment.
• Must have excellent communications skills in a position that demands collaboration across several different departments.
• Must manage time wisely and be capable of prioritizing among responsibilities, activities, and side projects.
• Must be detail-oriented, making sure that all aspects of the daily activities are handled with accuracy and minimal mistakes.
• Must be able to develop rapport and relationships with all levels of employees.
• Must be proactive and adaptive in a rapidly changing environment and adjust with a “can-do” attitude.
• Must be self-directed and independent.

Technical Skills:

• Comfort working with and communicating requirements to vendors and development teams.
• Experience managing files and maintaining version control.
• Familiarity with digital asset management or content management systems, specifically in Amazon Web Services (S3, CloudFront).
• Proficiency with Smartsheet, Excel, Jira, or other project management systems is highly desired.
• Foundational knowledge of HTML and CSS is a plus.
• Foundational knowledge of GitLab, GitHub, or Bitbucket is a plus.

Compensation and Benefits*

Currently available benefits include:

• Annual compensation for this position is $45,000. All salaries and salary ranges posted by Norton may vary depending on experience, skills, location, and like considerations.
• Generous paid time off, paid holidays, and summer Friday afternoons beginning in July
• Generous health benefits, including PPO and EPO medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more. Coverage for spouses, domestic partners, and dependent children is available.
• Profit-Sharing and 401(k) benefit plan with discretionary contribution matching by employer
• Disability and life insurances
• FMLA, parental, and other leave
• Employee Assistance Program (for mental health, financial planning, and other needs)
• Company-provided laptop
• Employee discounts on Norton books
• Limited matching of employee donations to select non-profit organizations

*All policies and benefits described are subject to change at any time.