Theater Venues Management Intern

Theater Venues Management Intern

Join the greatest team in the west. Opportunity awaits you in Medora.

Our Company:

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.

TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.

In the years since, we’ve grown from a staff of a handful of folks to more than 50 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.

We are the Theodore Roosevelt Medora Foundation.

Summary/Objective

The Theater Venues Management Intern is responsible for exceeding the guest experience with efficient operation of front of house objectives in the Burning Hills Amphitheater. The main duties of this position include training staff, maintaining standards of cleanliness of the operation, addressing maintenance issues, ordering supplies, and opening and closing concessions areas daily. The Theater Venues Management Intern partners with the Operations Supervisor to prioritize and schedule the maintenance of all guest interactive spaces from the parking lot to the seating area. This leader is responsible for the general sanitation and cleanliness of the parking lot, concessions stand, seating areas, and all equipment in said areas. This position is also responsible for inventory management, inventory audit, till operations, and maintaining communication with the TRMF accounting department.  

This internship is perfect for students looking to gain experience in hospitality management, food service, event management, supply chain management, and aspects of accounting. 

Duties/Responsibilities

• Promote sales of TRMF events and services by providing all customers with complete information and showing enthusiasm for these offerings.
• Stay informed about Medora events and activities, attend weekly departmental informational meetings.
• Become familiar with the products and attractions and share knowledge with customers.
• Supervise the Theater Operations staff in the daily cleaning of the Burning Hills Amphitheater including parking lot, concessions stand and seating areas.
• Implement proper sanitation procedures in the concessions area of the Amphitheater
• Responsible for training concessions employees nightly.
• Responsible for overseeing till operations and preparing deposits for the TRMF accounting department.
• Ensures cleanliness and maintenance of concessions facilities and equipment.
• Follows all sanitation and cleanliness requirements of food handling.
• Inventory management to include ordering supplies, stocking concessions area, inventory control, audit orders upon arrival.
• Supervise execution of employee discounts as established by the Theater Manager.
• Responsible for cleaning, storing and closing the concessions area at the end of the season.
• Interacts with guests in a courteous and professional manner and provides a positive experience.
• Participates in workplace safety training sessions.
• Be available to assist other areas of the operation as needed
• Performs other related duties as assigned.

Required Skills/Abilities

• Excellent verbal communication skills.
• Provide consistent, exceptional customer service.
• Reliable, on time, and ready for every shift.
• Ability to stand for extended periods of time.

Required Education and Experience

• Previous Food and Beverage experience preferred.
• Must have a clean US drivers license
• Must be familiar with or willing to learn safe food handling practices.
• Previous inventory management and ordering experience preferred.
• Must be able to trouble shoot and create solutions.
• Must be fluent in English, bilingual a plus.

Work Environment
 

This position is both an indoor and outdoor position. Indoor settings will be in a controlled, temperate environment while outside conditions may be in a hotter climate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is continuously required to talk, hear, hand/eye coordination, stand, walk, have repetitive use of hands and arms, and grasp. Visual acuity to determine accuracy, details and transcribe data, determine neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests. Occasionally required to push, pull, stoop, bend, lift and carry up to 25 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Sunday through Saturday. Shifts vary based on business needs and the needs of the operation.
 

AAP/EEO Statement
 

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities.
 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Our Location:

TRMF is located in the heart of the Badlands: Medora, North Dakota.It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind.

Why Apply?

You have a passion for exploring beautiful places and meeting people from around the world.

Competitive wages with great opportunities for overtime work

Affordable company provided housing on-site.

Employee meals provided at low cost in employee dining room

Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more!

Contact Us:

Learn more at www.medora.com/employment