Sales Training & E-Learning Specialist
Legrand has an exciting opportunity for a Sales Training & E-Learning Specialist to join the Electrical Wiring Systems Team. This is a remote position, someone in the Eastern or Central time zones preferred. The Sales Training & E-Learning Specialist is responsible for the development of online training content. Tracks participation in training activities, develops content for online learning programs. In addition, manages department reporting, the customer feedback loop and improving efficiency of in-person training events.
What Will You Do?
- Manages online training program website (Legrand Online University) and creation of engaging online and in-person training content in both short and long forms.
- Creates web-based training for product introductions and online promotion of webinars to internal audiences using specialized online course development software and tools.
- Owns the creation of online training content in collaboration with the marketing, training and product team to create develop training courses/content to support product education and vertical market initiatives.
- Creates custom training tracks.
- Regularly evaluates and improves the customer-facing presentation and searchability of online training courses on Legrand Online University to drive growth of online programs.
- Manages the department training calendar, providing an “always accurate” view of training events to the sales organization.
- Creates surveys and gathers trainee feedback; analyzes the results to help the department improve training programs.
- Manages the department dashboard to report on department key performance indicators on a regular basis, including training records; recommends improvements based on analysis of available data.
- Responsible for scheduling in-person training events including registrations, locations, training invitations, training room setup, sample/literature ordering, display creation and managing event logistics to ensure successful delivery of in-person training.
- Identifies how to further market and promote training offerings to Legrand customers via online marketing strategies (email, cross-promotion, website etc.) in collaboration with marketing team.
- Captures “case study” and “selling tips” content in video form to be used during trainings.
- Up to 20% travel required to customer events, sales trainings or industry events.
Education:
- 4-year degree preferably in Instructional Design and or Business/Marketing.
- 1-3 years' experience.
Skills/Knowledge/Abilities:
- Background/education in instructional design, digital content creation or marketing.
- Experience with publishing software/learning systems such as Articulate 360, StoryLine, Rise, Camtasia, BlueVolt a plus. Video editing experience a plus.
- Technical ability to develop an understanding of Legrand products.
- Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
- Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software. Ability to use internet and web-based resources efficiently and effectively.
- Must be highly collaborative and able to work in a team-based environment.
About Legrand
Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures. Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable. Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR) with revenue of €7 billion, and products sold in 180 countries. For more information, visit www.legrandgroup.com/en
About Legrand North and Central America
Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector: Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting. We hold a leading position in every North American market we serve and focus on exceeding our customers’ needs within the commercial, residential, and industrial industries. LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity. For more information, visit legrand.us
About Legrand’s Electrical Wiring Systems Division
Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential. For more information, visit legrand.us/electrical wiring devices
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