Outreach Specialist

Maximus currently has an Outreach Specialist Opportunity with the Maximus Montana Employment and Training Project.  This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services.  Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.

Essential Duties and Responsibilities: 

• Develop and execute tactical plan in support of the client/project strategic plan, using digital media (including website integration,Facebook, Twitter, Google+, Hootsuite, Desk.com, and YouTube) to increase visibility and enhance image of client/project with consumers, businesses, key opinion leaders, and news media.
• Develop solutions to a variety of problems of moderate scope & complexity.
• Communicate on complex, sensitive issues, or draft such responses with supervisor or manager.
• Analyze and identify populations/types of consumers using the different social media outlets to develop a target plan based upon socio-economic status.
• Meet with other agencies hired by the client to ensure that client/project has cohesive brand messaging.
• Plan and manage day-to-day online social media components that contribute to the overall communications mission.
• Draft editorial calendar for client approval.
• Serve as a team communications member to ensure that client/project remains the central source of information during client/project events through close monitoring.
• Respond to consumer comments/questions posted to social media handles.
• Determine if questions/complaints require internal escalation.
• Evaluate consumer impact/branding using appropriate analytics tools to measure effectiveness.

Minimum Requirements: 

• Bachelor's degree in related field.
• 3-5 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.
• Bachelors Degree required; equivalent experience considered in lieu of degree.
• This position requires travel up to 50% of the time.
• This position requires residency in the state of Montana.
• Previous Maximus experience preferred.
• This position requires you to have reliable transportation to travel to other offices within the region.
• This position is fully remote and will require a home office.

Home office requirements:

• Reliable high-speed internet service
• Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity??
• Minimum 5 Mpbs upload speeds