Sales Supervisor
Responsibilities:
SALES LEADERSHIP:
- Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager
- Strives for sales excellence and results
- Ensures selling standards are met
- Works with customers and models excellent customer service and clienteling skills
- Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
- Ensure associates are trained on product knowledge, selling skills and customer service and operations
- Provides information and feedback for Sales Associates
- Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
- Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork, and company standards of conduct per the employee handbook
- Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
- Helps execute floor-set and promotional directives Works as a member of the team to ensure all store standards are met
- Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
- Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
- Represents the fashion and style of Veronica Beard
- Knowledge of current fashion trends and styles
- Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
- Ability to operate computer/cash register
- Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
- Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
- Ability to create a quality working environment that will encourage others to develop and excel
- Foster a work climate that inspires mutual trust, respect, professionalism, and teamwork to achieve goals