Warehouse/ Counter Sales
Processes orders for material or merchandise in the Waterworks and Dry utilities industry received by mail, telephone, personally from customer or company employee.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Excellent Customer Service and Attendance.
- Edits orders received for price and nomenclature.
- Informs customer of unit pricing, shipping dates, anticipated delays, and any additional information needed by customer.
- Writes or types order form or enters data into computer to determine total cost for customer.
- Records or files copy of orders received according to expected delivery date.
- Participates in planning personnel safety and office protection activities.
- Checks inventory and notifies Purchasing of orders that would deplete stock and initiates purchase requisitions.
- Routes orders to Warehouse for filling and follows up on orders to ensure delivery or shipment.
- Computes price, discount, and shipping charges.
- Confers with Dispatcher, Warehouse, and Purchasing, to expedite or track missing or delayed shipments.
- Attempts to sell additional material to customers.
- Managing Orders
- Entering and managing quotes and projects
- Help Outside Sales with sales and quote task
- Proficient with doing take-offs (will train) and pricing material lists from customers.