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2024 Wealth Management Operations Summer Intern

RBC Wealth Management
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What is the opportunity?

We are actively seeking interns to support our Operations functions. Our Summer 2024 Internship Program is 10 weeks long, based in Minneapolis, MN, is a great opportunity to gain valuable work experience to complement your education. Our program includes learning sessions, social outings, volunteer work, career development, networking opportunities, exposure to executive leadership and more.

As an intern in our Operations department with RBC Wealth Management, you will provide service and transaction processing support for the businesses within the organization. In this fast-paced and deadline driven environment, you will assist with providing an excellent service experience to our clients while also helping our team to support the growth of our firm. The work you perform will align with industry standards and will also enhance our controls and risk oversight model. This is an exciting opportunity with exposure to various areas within the organization.

The 2024 program is based in Minneapolis, MN and runs from June 3rd – August 16th, 2024.

Functional Areas

*During the application, you will indicate which function(s) you want to pursue for an internship opportunity.

  • Asset Services & Trade Support
    • Corporate Actions, Pricing, Security Processing, Equity & Fixed Income Trade Support
  • Cash & Lending Services
    • Margin, Treasury Operations, Securities Based Lending, Cash Management
  • Administration & Solution Services
    • Cost Basis, Performance Reporting, Retirement Services, Management Reporting, Capacity Plans & Business Administration, Tax & Client Reporting, Control & Reconciliation
  • Client Onboarding & Product Services
    • Account Transfers, Transition Services, New Accounts, Document Processing, Document Imaging, Annuities, Mutual Funds, Alternative Investments, Investment Advisor Operations

What will you do?

  • Process transactions and data entry, while also assisting with reporting and quality checks.
  • Provide exceptional customer service support for individuals requiring research and problem resolution. Deliver solutions by using resources and address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate.
  • Reduce risk or increase efficiencies by suggesting process changes and system modifications.
  • Perform other duties and responsibilities as assigned.
  • Final Presentation to leadership on a potential opportunity to increase efficiencies, elevate service or reduce risk

 

What do you need to succeed?

Must-have

  • Sophomore, Junior or Senior (graduation dates May 2025 – May 2027) with a degree granted or expected in Business Administration, Finance, or another business-related discipline.
  • Effective problem identification, analytical, and resolution skills along with proficient computer skills in Windows-based software products. Effective exceptions-based processing skills.
  • Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail.
  • Business, finance, customer service and/or accounting/bookkeeping experience.
  • Ability to handle multiple priorities in a fast-paced and deadline driven environment.
  • Ability to work 40 hours per week for the duration of the internship, which runs June to August (specific dates may vary) and reports to the Minneapolis, MN office

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Leaders who support your development through coaching and managing opportunities
  • Client First: We will always earn the right to be our clients’ first choice
  • Collaboration: We win as One RBC
  • Accountability: We take ownership for personal and collective high performance
  • Diversity & Inclusion: We embrace diversity for innovation and growth
  • Integrity: We hold ourselves to the highest standards to build trust