Intern - Sales (Summer 2024)

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce.

The time is right to join United. We're reinventing our company from the ground up, and opportunities exist for all experience levels. If you are a dedicated individual who is ready to move your career in a positive new direction, United Airlines is the place for you.

United Worldwide Sales

Our Worldwide Sales team is the largest revenue-generation department at United. Sales works with corporations, travel agencies, and content distribution partners to design, negotiate, and implement programs and agreements that achieve commercial objectives for United’s B2B relationships.

Job overview and responsibilities

Sales has several intern opportunities available in a variety of fields. Successful candidates will be placed in an opening that aligns with their interests. Interns will enjoy a hybrid work environment.

Field Sales Organization

The Field Sales Organization is focused on pro-active strategic account management and cultivating mutually beneficial relationships with United’s B2B customer portfolio. The Field Sales Intern will work closely with members of the Field Sales Organization to research and identify contact relationship mapping opportunities. The intern will be responsible for working within United’s Customer Relationship Management Tool – Salesforce - to document and chart findings as well as potential next steps. Processes developed by interns will also be gathered as SOP for future contact mapping assignments.

Sales Strategy & Pricing

This role is not a front-line Sales role. It is a strategy role that provides analytical support to our Sales team and United’s broader Commercial leadership team. The Sales Strategy & Pricing intern will have the opportunity to learn - and help shape - how United approaches B2B commercial arrangements in today’s rapidly changing landscape. The person in this role may collaborate with departments outside Sales, including Marketing, Loyalty, PRM, Network, FP&A, and more. Responsibilities may include developing analytic tools, reports, and processes that provide higher-quality insights, evaluate potential new designs of corporate and agency programs, analyzing booking, ticketing, revenue, and other data to assess Sales program performance, and provide analytical support.

United for Business Marketing

This role supports the Small Business demand generation division of the United for Business Marketing (Business to Business marketing) team. The intern would be responsible for thoroughly understanding our marketing goals and recommending and implementing solutions that support our business objectives. This role supports small business marketing efforts including marketing automation, campaign execution, and obtaining customer insights. The intern will take a leadership role in providing recommendations that support strategic objectives based on said customer insights.

United for Business Sales Effectiveness & Training

This role offers the successful candidate an outstanding experience to help enable our Sales team across the world grow and improve their selling skills via our training and other learning strategies. Work will be centered around partnering with many coworkers within Sales, across the company, and our customers to enable this strategy. It’s also a fantastic opportunity to learn more about how Learning and Development can support a large, worldwide organization in ever-changing times. The scope includes:

• Assisting with creating, managing, and maintaining an organized and effective Learning Library as a repository of all training/learning content
• Researching and making recommendations on new learning modalities and platforms that can be utilized
• Updating existing training content to ensure current and relevant
• Supporting the development, design, and implementation of new training sessions

Qualifications

Required

• Pursuing a Bachelor’s degree
• Graduating Winter 2024 or Spring 2025
• Proficiency with Microsoft Office Suite, especially PowerPoint, Word, and Excel
• Ability to handle multiple projects and priorities at once
• Strong written, verbal, and technical communication skills – ability to learn new systems quickly
• Presentation skills – comfort with presenting in-person and virtually in front of large groups, including leadership
• Ability to coordinate and effectively work with diverse groups of people
• Ability to review complex information and make recommendations

Preferred

• Analytical skills
• Content management systems knowledge
• Experience in adult learning and development
• Professional presentations to audiences of 20 or more people

UA Business Marketing

• Experience with creative design tools such as Adobe Creative Suite
• Basic understanding of marketing principles, particularly business-to-business (B2B)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT