2023-2024 Wausau Free Clinic AmeriCorps Member
As a collaborative member of the team, assists in coordinating clinic activities under the general direction of the Clinic Manager and Clinic Coordinator, working collaboratively with the Medical Director, Director of Nursing, Pharmacy Director, Reception Team Lead and other key clinic staff. Serves as a visible, accessible, and knowledgeable representative of the Wausau Free Clinic to patients, community agencies, and the public. Progressively assumes more knowledge and responsibility during their term to better understand the intricacies of public health, working in diverse communities, and wholistic treatment of impoverished populations.
· Helps in maintaining and communicating weekly patient schedule to providers and volunteers; developing Huddle agendas.
· Identify and help meet staffing needs of the clinic, based on services offered, hours and days of operation and work with Clinic Coordinator in the recruitment and orientation of new volunteers.
· Seeks donations of goods and services from area health resources to augment needs and offset expenses.
· Aids the clinic coordinator and clinic manager in assuring all required policies and procedures are developed, periodically updated, and communicated to all who need to know
· Assures adequate marketing and visibility of Wausau Free Clinic services, including but not limited to use of social media (FB, Instagram, WhatsApp), the maintenance of our website, the development and printing of posters, flyers, pamphlets and other material, word of mouth, speaking engagements, direct outreach, participation on community coalitions, etc.
· Assures that the Wausau Free Clinic’s accreditation through WAFCC/NAFC is maintained and advanced to higher levels (Silver, Gold) through progressive planning and achievement of the standards of excellence laid forth by these organizations.
· Assist the Pharmacy Director and MD in implementing and improving a clinic dispensary/pharmacy program.
· Establish MOUs with community agencies to meet broad range of patient needs, e.g., hospitals, specialists, pharmacies, medical school, MH/AoD services, food pantries, housing support, employment counseling, transportation; and evaluate activities.
· Performs data analysis of clinic activities to assess clinic needs and uses information for the further development and implementation of new programs aimed to increase the efficiency and capacity of the clinic.
· As needed, and with proper training and supervision, may provide direct care to patients including but not limited to: registration and intake, aftercare linkage and referral, case coordination, medical and nursing assistant duties, and medication management.
Collaborative/Shared Duties (with Clinic Manager, Clinic Coordinator, Medical Director, DoN, Pharmacy Director, additional AmeriCorps, etc.):
· Assures implementation and updating of Practice Fusion (EMR), Updox (patient scheduling and telehealth platform) and other clinical software necessary to document patient care, including staff training.
· Identifies, applies for, and manages grants through DHS, local foundations, and other sources to assure adequate resources are available to support clinic operations.
· Organizes clinic meetings and events, aids in scheduling and coordinating with volunteers.
· Serves as liaison to collaborating organizations and agencies, including but not limited to: Catholic Charities, Community Action Program, Health First, Aspirus, MCHS, MCW, faith community, H2N, McLit, Neighbor’s Place, etc.
· Serves as WFC representative to WAFCC and NAFC.
· Aids in coordinating patient referrals, tracking program partnerships, and tracking patient outcomes.