Human Resources Assistant (Benefits) GS-5/6/7

Apply online through 6/26/2023 at: https://www.usajobs.gov/job/730024100

You must apply through USAJOBS to receive consideration for this opportunity.

This opportunity is open to US Citizens and Nationals.

This is not a remote position. The position is located in Indianapolis, IN

Duties as described below reflect the Full Performance Level of the position. Duties assigned to the entry grade of GS-05 will be developmental in nature.Counsels employees, supervisors, retirees, family members, and personal representatives on matters pertaining to the Federal retirement systems (e.g. Civil Service Retirement System (CSRS) and Federal Employees Retirement System (FERS).Determines eligibility for retirement and computes estimates. Counsels and assists employees regarding deposit for military service or deposit/re-deposit for previous CSRS and applicable FERS service.

Responds to inquiries from employees concerning their eligibility to participate in the Thrift Savings Plan (TSP); explains available withdrawal elections and annuity options.

Responds to inquiries from customers regarding eligibility to make changes to various benefits programs (retirement, health and life insurance, TSP) and provides guidance on appropriate processes for new or changing elections.

Works within Human Resources, with representatives from Civilian Pay office, the Office of Personnel Management and benefit program vendors to resolve issues regarding benefits entitlements, premiums, or payroll deductions.

Reviews documentation, researches program regulations and process, and responds to written and verbal inquiries regarding available benefits programs.

Reviews personnel records to identify, research and resolve erroneous or conflicting information regarding benefits program administration.

Specialized Experience: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as performing administrative support functions in the area of Human Resources (HR). Examples of specialized experience include: inputting and/or extracting data into an automated Human Resources (HR) or compensation system, verifying and updating training, benefits or personnel and position data and records, processing a variety of personnel actions related to employment, providing basic HR information to customers

Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience

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GS-05 (1-grade interval) Substitution of Education for Experience: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience required.

Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.

If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified". Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence at the time of application. Late submissions of proof of accreditation will not be accepted. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials.

For more information or to apply visit: https://www.usajobs.gov/job/730024100