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Telecommunications Coordinator

The Telecommunications Coordinator coordinates and manages programs, projects, public outreach and communications, legislative activities and policy work for the Telecommunications Division at the Public Service Department. Work includes advocacy, investigation and analysis of present and future capabilities, quality, reliability and readiness of Vermont’s telecommunications infrastructure. The incumbent will help to establish and implement policies which promote the development and maintenance of telecommunications networks that meet the day-to-day and emergency needs of Vermont. Program responsibilities are managing the Vermont Telecommunications Relay Service Vermont Universal Service Fund, and the Vermont Equipment Distribution programs. The coordinator will produce plans, reports, presentation materials and web content. The Coordinator works independently within policy guidelines and is supervised by the Director of Telecommunications.

Responsibilities include, but are not limited to:
  • Coordinate and support activities of the Telecommunications Division, including a significant amount of communications work. Produce reports, presentation materials, web content and plans including drafting the Telecommunications Plan. Conduct public meetings to gather public input and feedback about plans and policies. Research documents that are responsive to public information requests.
  • Manage the Vermont Telecommunications Relay Service (VTRS) and the Vermont Equipment Distribution Program (VTEDP) programs which support telecommunications services and equipment for the Deaf, Deaf-Blind, Hard of Hearing, and individuals with physical disabilities to communicate by telephone. Work includes managing contracts and associated processes for the contractors providing the program services and benefits. 
  • Manage the Vermont Universal Service Fund (VUSF) which supports access to affordable and reliable telecommunications services for all Vermonters. Work includes interfacing with the VUSF fiscal agent, approving invoices and identifying opportunities for change to the funding model to better support the primary purpose of the VUSF. 
  • Monitor and report on activities of legislative committees, regulatory boards, and courts, including the Vermont Telecommunications and Connectivity Advisory Board to include official or unofficial note taking. Provide testimony before these entities regarding all aspects of telecommunications and regulation. Collaborate to develop policy regarding telecommunication strategy, issues, litigation, reports and consumer issues.

Minimum Qualifications
Bachelor's degree in economics, business, public policy, or engineering AND two (2) years or more of experience in the telecommunications industry, including planning or service provision, or consultation, in private industry or a regulatory agency.
OR
Four (4) years or more of experience in the telecommunications industry, including planning or service provision, or consultation, in related industry or a regulatory agency.