Associate Manager, Communications
INTRODUCTION
The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. We believe that our future and our democracy depend on our ability to solve big problems—and that we need an effective federal government to do so. For more than 20 years, we have helped make this vision a reality, helping our government—the public institution most fundamental to our democracy—address current and future challenges.
Our staff is diverse in experience and perspective, but at our core, we share a lot of the same traits. We are mission-driven, creative, collaborative, optimistic and inclusive.
Our work is strategic, fast-paced and guided by our values:
- Passion for public service and our work toward a more effective government.
- People who promote a culture of learning, leadership, collaboration, inclusion and respect.
- Persistence to drive change, take strategic risks and deliver results.
- Promise to be trustworthy, nonpartisan and fiscally responsible.
We hire smart and friendly people who are great at what they do and are good to one another in the process.
POSITION OVERVIEW
The Partnership for Public Service is seeking an Associate Communications Manager to lead planning for our annual Public Service Recognition Week programming and events as well as our quarterly virtual convenings for federal communicators; contribute to growing areas of the Partnership’s work such as our Public Affairs Roundtable, rebuilding trust in government initiative and storytelling projects; and to support planning and execution of the Samuel J. Heyman Service to America Medals, the premier awards program recognizing achievements by career federal employees.
The Associate Communications Manager will work as part of an interdisciplinary communications team of marketing, graphic design, social media, editorial, media, and events staff, and as a result should be able to collaborate with others and contribute ideas. This person will also work closely with other Partnership teams and must be able to manage relationships and lead assigned projects from start to finish.
ESSENTIAL FUNCTIONS/PRIMARY RESPONSIBILITIES
- With senior-level oversight and contributions from a matrixed project team, lead planning for annual Public Service Recognition Week celebration, to include a signature event, strategic internal and external communications, collaborating on a robust social media strategy, building and maintaining partnerships with external stakeholders, developing and promoting public calls to action and supporting efforts to generate media attention.
- Lead planning for quarterly virtual convenings for federal communicators, to include securing speakers and moderators, collaborating on marketing strategy, building partnerships with external stakeholders and conducting post-event surveys to guide project planning.
- Collaborate with Communications Director and marketing team on the development of a new recurring external newsletter focused on telling positive stories about public service, to include finding and drafting content, collaborating on a marketing and social media strategy and seeking ways to grow subscribers and engage external stakeholders.
- Lead development of new efforts to build communities of practice focused on federal recognition and mentorship among federal employees within the Partnership’s network.
- With senior-level oversight, assist with operations and logistics for senior public affairs network programs, including managing member data, developing program agendas and invitations, and creating and refining marketing materials.
- Serve as a member of the core team for our project focused on rebuilding public trust in government, providing communications, marketing and events support at the direction of project leadership.
- With senior-level oversight and contributions from a matrixed project team, lead planning for bespoke events alongside the annual Samuel J. Heyman Service to America Medals ceremony.
KEY COMPETENCIES
- Strong project and event management skills and ability to work in a matrixed environment.
- Strong communication, analytical, writing and presentation skills, including synthesizing complex information into easy-to-understand compelling messages.
- Excellent interpersonal skills and a proven track record collaborating on projects in a team environment.
- Strong customer experience mindset.
- Excellent attention to detail, quality and value.
- Consistent, sound judgment and decision-making skills; ability to identify potential problems, analyze issues and provide proactive solutions.
- Able to work in a fast-paced, rapidly changing environment and to organize multiple and varied projects simultaneously.
- Flexibility, a can-do attitude, and willingness to pitch in.
- Commitment to the values of public service; the mission of the Partnership for Public Service; and diversity, equity and inclusion.
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
- Bachelor’s degree in communications, public relations, events or nonprofit management, marketing or similar field, or equivalent professional work or military experience.
- Two to four years of total work experience, including a minimum of two years of communications experience.
- Experience with contact management systems such as Salesforce or similar.
- Familiarity with basic concepts in social media, marketing, blogging and Web 2.0 functionalities.
- Experience working with senior level executives preferred
SUPERVISORY RESPONSIBILITY/REPORTING STRUCTURE
This position reports to the Senior Manager, Communications and Events. This position may supervise an intern.
WORK ENVIRONMENT
This job operates in a hybrid (remote + office) environment in Washington, DC, and requires the candidate to be a permanent resident in the Washington, DC, Maryland or Virginia area. Employees are expected to work in the office, on average, two days per week. In assessing employee performance at the Partnership, we consider collaboration, results, demonstration of our values and a commitment to diversity, equity, inclusion and accessibility. This position requires consistent use of office equipment such as computer, telephone, printer and scanner.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time exempt position with regular work hours Monday-Friday, 9 am to 6 pm. There may be occasional evening or weekend activities required. The Partnership does provide flexible working hours as needed.
TRAVEL
If travel occurs, it is usually local and during the business day. Some out of the area and/or overnight travel may be required.
SALARY AND BENEFITS
The starting salary range for this position is between $60,000 and $65,000. The Partnership offers a compensation package that includes a competitive salary; medical, dental and vision coverage; life insurance; long- and short-term disability insurance; a 401k program with a 4 percent employer match; opportunities for training and development; 15 days of annual leave per year, 10 days of sick leave per year, plus all federal holidays and the day after Thanksgiving off; and use of an on-site exercise facility.
AAP/EEO Statement
The Partnership strives to be an inclusive organization that fosters learning, collaboration and respect. We actively recruit for diversity in our workplace, believing that a range of backgrounds, perspectives and experiences contributes to our mission of revitalizing government. The Partnership for Public Service is an equal opportunity employer and will not discriminate against any applicants for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, age, caste, national origin, citizenship, immigration status, veteran status, disability; or on any other basis prohibited by law.
VACCINATION POLICY
All Partnership employees, regardless of position or physical location, must be fully vaccinated against COVID-19, as a condition of employment. For new employees, a simple unnotarized copy of the official vaccination card or a notarized COVID-19 Vaccination Form attesting to full vaccination must be provided to human resources within two weeks after the start date.
If you believe you qualify for an exception from the requirements of this policy, for medical reasons or sincerely held religious beliefs, you must provide a letter (on letterhead) from your doctor or clergy to the Vice President of Human Resources. The Partnership will explore potential reasonable accommodations for you that would not cause undue hardship to the Partnership. However, such reasonable accommodations are not required and cannot be guaranteed.