IT Project Manager / Business Analyst

• Plans and implements assigned projects according to authorised scope, goals and deliverables.
• Creates schedules and project timelines, and defines tasks and required resources.
• Monitors deliverables, provides corrective action, and reports to project steering committee.
• Supports and directs team resources including: planning, monitoring, and appraising job results; coaching, counselling, and disciplining team members.
• Initiates, coordinates, and enforces systems, policies, and procedures.
• Leads effective project team meetings by stating agenda and goals.
• Presents to stakeholders and reports on progress as well as problems and solutions.
• Implements and manages change when necessary to meet project outputs.
• Proactively identifies roadblocks and risks, and takes the initiative to facilitate solutions.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Accomplishes financial objectives by forecasting requirements; preparing project budgets; scheduling expenditures; analysing variances; initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Verifies project results by conducting system audits of technologies implemented.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

• Identifies and prioritises technical and functional requirements, obtaining feedback and gaining approval to implement changes.
• Documents business requirements and creates detailed functional/technical system specifications.
• Creates policies, Standard Operation Procedure documents (SOPs) and user manuals in collaboration with process owners
• Translates business requirements into logical, component-based technical designs.
• Solution design with consideration UX & business process automation principles and data modeling techniques.
• Performs configuration / data migration / integration duties on select systems in accordance with project objectives.
• Creates and designs technical specification documentation

• The holder of this position is required to keep up-to-date on new IT methodologies, systems, applications, infrastructure and security and to encourage out-of-the-box thinking on how to best meet Medair’s needs with limited funding and resources

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
• Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
• Encouraged to join and contribute to Medair’s international prayer network.

Qualifications

• Degree in Information Management or other IT related field.
• PMP / PRINCE2 / Other Project Management Certification preferred.
• Agile Certification preferred
• Excellent working knowledge of the English language (speaking and writing). Ability to work in French desirable

Experience

• 3+ years’ IT Project Management experience is essential.
• 3+ years Business Analysis preferred
• 5+ years’ experience in systems operations and support, implementation and management of infrastructure systems support.
• Experience working in Agile teams preferred.
• Vendor Management.
• Experience operating in hybrid environments including in-house and outsourced operations and use of cloud-based services.
• Experience in setting up and supporting infrastructure in international NGOs operating in a variety of contexts – desirable.

Please ensure you are fully aware of the: