You are viewing a preview of this job. Log in or register to view more details about this job.

Human Services Supervisor (Developmental Disabilities Program - Abuse Investigations Team)

Human Services Supervisor (Developmental Disabilities Program - Abuse Investigations Team)

Job ID: 106726

Location: Oregon City, Oregon

Full/Part Time: Full Time



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.


This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, December 6, 2022.



Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees) and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering a variety of gym membership discounts, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Competitive compensation package:

Annual Pay Range: $74,016.44 - $99,922.60

Hourly Pay Range: $35.584827 - $48.039711

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.

Generous paid time off package, including:

• 16 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

Employer paid 6% Public Employees Retirement System (PERS) retirement contribution (The County currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• Other Retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457 Deferred Compensation Plan

A Choice of Medical Plans that include chiropractic coverage, alternative care, vision and prescription drug coverage
A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• A variety of additional optional benefits (see links below for additional information)

This is a full time Non-represented Group 2 County position.


Clackamas County's Social Services Division is seeking a dynamic and compassionate person to join the Developmental Disabilities team, as a Supervisor for the Abuse Investigations Team.

Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. If you are looking to expand your career, we encourage you to apply. Clackamas County Developmental Disabilities Program is experiencing rapid growth and we are looking for a team member who is eager to learn as well as lead, and put their compassion and creativity to work.

We are excited to learn about the unique perspective and experience you would bring to our team.

The Human Services Supervisor is responsible for the coordination and supervision of the Abuse Investigations Unit staff and resources for community service to individuals with a developmental or intellectual disability.

We are looking for an individual with experience in Social Services, as well as specific experience with individuals with developmental or intellectual disabilities. Ideally, candidates will have strong experience in Developmental Disability Services, experience conducting Abuse Investigations, knowledge of related State Statutes, specifically those related to I/DD Adult Abuse Investigations. The candidate in this position must meet the requirements outlined in the Oregon Administrative Rule (OAR) as it pertains to Community Developmental Disability Program Supervisors.

Required Minimum Qualifications/ Transferrable Skills:*

Per the Oregon Health Authority, ( &, this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.

A minimum of six (6) years of experience working with a human service program/project or other relevant experience that would likely provide the required knowledge and skills to perform the duties of this position; at least one (1) year must include experience in a lead or supervisory role

Must meet the Oregon Administrative Rule (OAR) for a Community Developmental Disability Program (CDDP) Supervisor **

A) A bachelor's degree or equivalent course work in a field related to management such as business or public administration, or a field related to developmental disabilities services may be substituted for up to three years required experience; OR

B) Five years of experience in staff supervision or five years of experience in technical or professional level staff work related to developmental disabilities services

• At least 3 years of experience in Developmental Disability Services
• Experience in conducting investigatory interviews
• Experience in planning, managing and coordinating a human services program
• Knowledge of laws and regulations regarding involuntary commitments, protective services, and guardianship/conservatorship
• Within the first year of hire, must attend and pass Abuse Investigations core competency training
• Extensive knowledge of federal, state and local rules and regulations, specifically OARs related to the delivery of Developmental Disability services in Oregon
• Extensive knowledge of community resources
• Knowledge of benefits available to individuals with a developmental disability in the state of Oregon
• Strong communication skills, both written and oral to make recommendations, provide advice, and prepare analysis and reports
• Ability to establish and maintain successful partnerships with outside entities, including Law Enforcement, and the public, as well as other County employees
• Must pass a post-offer, pre-employment drug test.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.

Preferred Special Qualifications/ Transferrable Skills:*

• Bachelor's or higher degree in a field related to business management or public administration OR a field related to developmental disabilities services
• Extensive knowledge of Medicaid programs
• Case management experience working with individuals with developmental disabilities
• Previous work as an Abuse Investigator
• Bilingual skills - preferred languages Amharic, Russian, Spanish

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

** 411 -320-0030 - Organization and Program Management The rules in OAR chapter 411, division 320 prescribe general administrative standards for the operation of a community developmental disabilities program (CDDP).

(1) ORGANIZATION AND INTERNAL MANAGEMENT. Each service provider of community developmental disabilities services funded by the Department must have written standards governing the operation and management of the CDDP.

(5) QUALIFIED STAFF. Each CDDP must provide a qualified CDDP manager, services coordinator, eligibility specialist, assessor, and abuse investigator specialist for adults with intellectual or developmental disabilities, or have an agreement with another case management entity to provide a qualified eligibility specialist, assessor, or abuse investigator specialist for adults with intellectual or developmental disabilities.

(b) CDDP SUPERVISOR. The CDDP supervisor (when designated) must have knowledge of the public service system for developmental disabilities services in Oregon and at least:

(A) A bachelor's degree or equivalent course work in a field related to management such as business or public administration, or a field related to developmental disabilities services may be substituted for up to three years required experience; or

(B) Five years of experience in staff supervision or five years of experience in technical or professional level staff work related to developmental disabilities services.


• Hires and supervises professional and technical staff working in the Developmental Disability (DD) program, which includes: prioritizing and assigning work; conducting performance evaluations; conducting and/or facilitating staff training and development programs; ensuring that employees follow policies, maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
• Supervises the day-to-day activities of Abuse Investigation staff, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, and standards; ensures effective delivery of services, compliance with Federal, State, and local laws, regulations, codes, and/or standards.
• Plans and coordinates the activities of the DD program with other human service programs within assigned department and other community and government agencies; serves as liaison with employees and external organizations; represents the County and/or section at a variety of meetings, public events, training sessions, on committees, and/or other related events.
• Reviews and approves investigative processes, including Death Reviews, Screening Decisions, and Investigation activities and reports; gathers and compiles data and prepares reports.
• Successfully complete Core Competencies and participate in ongoing training as required of an Abuse Investigator; Act as back-up abuse investigator; conducting abuse investigations and screening activities, as necessary, in the absence of the screeners or investigators
• Responds to and resolves concerns, complaints, and/or other related issues received from internal staff, the general public, outside agencies, and/or other interested parties.
• Conducts public relations and outreach activities; including training for case managers, community partners and community members related to I/DD, Mandatory Abuse Reporting: Participate in work-groups at the County and State Level, Representing interests of Clackamas County residents and programs.
• Provides direction to staff on complex technical or procedural issues; makes or reviews decisions on difficult case problems; maintains or reviews entries and reports in the Centralized Abuse Management System.
• Prepares, reviews, interprets, and analyzes a variety of information, data, and reports; makes recommendations based on findings; maintains applicable databases, files, and/or records.
• Lead quarterly Incident Management meeting, run reports for IMT meeting, ensure completion of IMT Reporting to ODDS; implement follow-up from recommendations of Incident Management Team.


Working knowledge of: Principles, methods, trends, practices, and techniques in a specific area/field relevant to assigned program; principles and practices of public administration, including organization design, budget/grant administration and supervision; needs of individuals with limited economic and social resources; principles and techniques of supervision; participative management theories; community resources; case management methods and techniques; office equipment, including personal computers and software programs.

Skill to: Plan and coordinate a human service program; effectively develop and utilize available staff, program and community resources; communicate effectively, both orally and in writing; relate to a wide range of clients, personnel, professional staff and community representatives; interpret policies and develop corresponding procedures; gather and evaluate data; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; make program and customer service decisions based upon best practice and trends; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with community private and government agencies, County employees and the public; prepare and deliver oral presentations before public groups; operate computer software and other office equipment.


This position is included in the County's alternate workweek program, working 40 hours during with a schedule of 4, 10-hour work days:

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.


Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.


The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.


Clackamas County only accepts online applications.

Help With Your Application:

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).



Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.


Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.


Kelly Schaefer, Recruiter

To apply, visit

Copyright ©2022 Inc. All rights reserved.