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Transportation Coordinator

Transportation Coordinator

Ketchikan Sanctuary Service Hosts

This position is responsible for all tour groups arriving back to their ship at the scheduled time. This individual works closely with the independent tour and dispatch desk. This job requires an individual who is organized, prompt, can multi-task, and has high energy and enjoys working with the public. This person is the last point of contact with the tour guests and will be responsible for making sure their transfers go smoothly.

Summary of essential job functions

• Must become knowledgeable about the tours and the timing of the tours
• Responsible for all bus transfers
• Responsible for reporting any changes of departures to the dock, bus company and manager
• Assists with independent guest transfers
• Assists with call-outs and communicate with ground support
• Assists the gift store and photo counter as needed
• Adheres to all company standards of safety, security and confidentiality
• Other duties as assigned