Summer Intern, Product & User Experience Research
SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
How you’ll make an impact:
You’ll work closely with our partners in design, product management, and analytics to help ground our product development process in the needs of our customers. Using a mix of quantitative and qualitative methods, you’ll dig deep into user journeys, workshop potential solutions, and evaluate the usability of emerging features.
What you’ll do:
Work with cross-functional groups to understand and improve the user experience across our suite of products.
Own product research projects - from the initial scoping and design phases, through data collection and analysis, and into reporting and sharing out results - with support from management and teammates. This includes:
Developing research questions and hypotheses
Deciding on appropriate methodology
Identifying realistic sampling procedures
Collecting data through interviews, focus groups, surveys, etc.
Identifying actionable insights
Communicating findings to stakeholders
Be fully immersed in the product teams. At SiriusXM research isn’t an island - we’re included in every step of the process to advocate for our users.
Participate in workshops to shape the direction of our emerging feature roadmaps.
What you’ll need:
Internships are open to current students enrolled at a university (those graduating by May 2024 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship.
2+ years of experience conducting research in academic or applied settings, with at least 1 year of experience designing and executing projects - from development and sampling to analysis and reporting.
Qualitative OR quantitative research expertise.
An interest in leveraging mixed methodology in an industry setting.
Passion for the audio entertainment industry.
Must have legal right to work in the U.S.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.