2023 Summer Intern - Customer Experience (Design)
About Digital Business Team:
Our Digital Business Team (DBT) organization is responsible for delivering GM’s digital growth strategy & customer experience vision by building a deeper relationship with our customers and accelerating GM’s transformation from vehicle maker to platform innovator.
- Build and execute experiences across digital and physical channels – in-vehicle, mobile, web, dealer, advisor
- Manage all facets of GM’s digital ecosystem, including eCommerce, online vehicle shopping, loyalty and card program, infotainment, digital service, OnStar Safety & Connectivity, fleet and business solutions and connected over the air updates
- Responsible for pricing & packaging for all digital products & services
There are variety of areas within DBT, and your summer internship can be based on your interest, qualifications and best fit for the business.
CX Design – where there are opportunities as a User Researcher to work with a team to design products for the next generation of the GM ownership experience. Or a Visual Designer where responsibilities are in designing for our future product line. Or lastly, a Product Designer to work with our passionate and hardworking team of designers.
Qualifications:
- Currently pursuing a bachelor’s degree in one of the following areas: Industrial Design, User Design/Experience, or Graphic Design/Arts
- Able to work full-time, 40 hours per week
- Must be graduating between December 2023 - June 2025
- Ability to work in ambiguous situations
- Shown capability to collaborate with different people and groups to gain trust and hit program objectives
- Demonstrated learning agility
Desired Skills:
- Outstanding interpersonal and relationship management skills to effectively collaborate with varying levels of the organization as needed
- Excellent written and verbal communication skills with the ability to distill complex subjects to a wider audience
- Emerging partnership and collaboration skills and ability to learn from and share knowledge with co-workers in a fast-paced environment
- High level of integrity, ability to deal with ambiguity, take initiative/self-directed
- Evidence of strong character with honesty, accountability, and trust
- Consistently demonstrates innovative thinking that is customer-centric
Start Date:
This position has a planned start date of May/June 2023.
Work Location:
This role offers the following Work Appropriately strategies:
- Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis.
Colorado Language
The median level of the monthly salary compensation for this role is $4000-$6700, dependent upon class status and degree. Benefit options are not available for this role.
Student Stipend:
GM will provide a one-time lump sum taxable stipend payment to each student selected for the 2023 Student Program.
Sponsorship:
PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP.