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IT Support Specialist

We are Gelber Group -- Passion for Trading. Powered by Technology.

For 40 years, we have set the bar as one of the industry’s most innovative and enduring proprietary trading firms. We are headquartered in Chicago with offices and remote team members across the United States and Europe. Our success derives from a relentless pursuit of new trading ideas and careful attention to technology. Our culture of entrepreneurship, innovation and collaboration empowers each member of our team to have a meaningful impact from the day they join Gelber. We believe our talented staff are our greatest asset and we are committed to providing them the resources they need to succeed. With 16 distinct trading groups, we trade a little bit of everything here – with diverse styles and approaches across all major global marketplaces – and we are always looking to expand into new opportunities. Our flat organizational structure ensures a true meritocracy and attracts individuals with an edge to contribute to our consistent success.

As an IT Support Specialist at Gelber, you will have a real opportunity to have a long-term career in Information Technology at a successful trading firm. You will work side by side with other talented individuals as the first line of defense for the firm. This role is for someone who flourishes in a fast-paced environment, has a strong work ethic, clear communication, and has a strong interest in growing their technical skillset. This position will report directly into the head of Trade Support who reports directly into the Chief Operating Officer.

What you’ll do:
  • Provide first and second level support for all Gelber employees
  • Provide primary real-time monitoring and support for all trading software and secondary monitoring for technical infrastructure
  • Monitor all Gelber proprietary applications and systems
  • Communicating across the team as well as with all trading and internal desks, including technology, across the firm

What you’ll need:
  • Bachelor’s Degree with 1-2 years of work experience
  • General understanding of Windows and Linux
  • Basic SQL knowledge
  • Understanding of Python and Powershell are not required, but must have a desire to learn
  • Strong critical thinking skills and sense of urgency when it comes to support
  • Ability to lift or move items weighing up to 50lbs
  • Flexibility with work schedule, including rotating schedule for on call on weekends and second shift (1-10pm central)

Benefits Highlights
Gelber offers a wide range of benefits to full-time employees in order to meet you and your covered dependents needs. Our comprehensive benefits offering includes:
  • Traditional and Roth 401(k) retirement program with discretionary employer match
  • Comprehensive health benefits including medical coverage provided by Blue Cross and Blue Shield (PPO and HDHP/HSA) and dental coverage; generous employer cost-sharing
  • Tuition reimbursement for Undergraduate and Graduate courses
  •  Flexible Spending Accounts for health care and dependent care; pre-tax commuter benefits for parking and transit expenses
  • Life insurance and long-term disability coverage
  • Health club membership with on-site facilities (and reciprocal memberships)
  • Generous vacation time (15-day accrual in first full calendar year of employment; prorated accrual in initial year), paid holidays, and paid maternity/paternity leave
  • Weekly catered lunches and monthly continental breakfasts
  • Social events including sponsored 5k races and annual holiday party
  • Enjoyable work environment including a game room (foosball, ping pong, Golden Tee)
  • Employee referral bonus program
  • Charitable giving and company matching opportunities
  • Casual, relaxed dress code