Court Operations Associate - Polk County
Description
The Ninth Judicial District is accepting applications for one full-time Court Operations Associate positions in Polk County Court Administration. This position's permanent work location will be the Polk County Courthouse in Crookston, Minnesota. The Ninth Judicial District is a part of the Minnesota Judicial Branch and covers the 17 counties of Northwest Minnesota. This position provides an opportunity to work within the Minnesota State Court System and serve the public. Competitive pay and a full, comprehensive benefits package are offered through the State of Minnesota.
This position is classified as Court Operations Associate within the Minnesota Judicial Branch job classification system and performs advanced court clerical work in District Court. Work may involve responsibility for a specific area of court case processing or for performing a variety of advanced clerical functions across multiple case types, which require the application of independent judgment and the interpretation of policies and procedures based on training and knowledge gained through experience. This position involves daily contact with judges, attorneys, judicial staff, partner agencies, and the public at the counter, in the courtroom, and on the telephone. Advice and assistance will normally be provided as needed by a Court Operations Supervisor or Court Administrator, but most functions will be performed with minimal supervision.
Example of Duties
- Performs the full scope of varied court clerical work involved with Minnesota Court Information System (MNCIS) case processing.
- Initiates court cases in MNCIS.
- Determines processing required and takes necessary action in accordance with court rules and procedures.
- Reviews legal documents for completeness, accuracy, and compliance with rules.
- Classifies and verifies appropriate document security levels of submitted filings.
- Assures confidentiality in compliance with statutes and court rules.
- Determines proper routing of complaints, petitions, and other filings.
- Sends notices to parties and attorneys.
- Provides information regarding case outcomes, court procedures, forms and documents, and court dates over the phone, via email, in the courtroom, and at the front counter.
- Prepares and scans documents for electronic imaging.
- Schedules/reschedules court cases and contacts parties involved.
- Monitors cases and ensures that orders, notifications, and summons are issued.
- Issues subpoenas and similar processes.
- Schedules and attends court hearings.
- Receives payments and processes financial transactions into MNCIS.
- Performs financial activities within the office.
- Performs other duties as assigned.
Typical Qualifications
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Experience (6 months to 2 years) as a court clerk or in the legal field, or an equivalent amount of experience in a highly technical field with a customer service focus.
- Ability to establish and maintain positive and effective working relationships with others.
- Excellent customer service and interpersonal skills, including the ability to de-escalate difficult customer interactions.
- Ability to work respectfully with people from diverse backgrounds, both as customers and co-workers.
- Ability to read and comprehend rules, statutes, and legal documents of varying types and complexity.
- Demonstrated accuracy in work product, with an emphasis on accurately serving members of the public.
- Ability to remain flexible and adaptable to change, including assignments, procedures, and new initiatives.
- Ability to be self-directed, organized, and work with little supervision.
- Ability to make independent judgments and decisions.
- Ability to multitask and prioritize work duties, pay attention to detail, work well under pressure, and work in a high volume, fast-paced environment.
- Ability to communicate effectively orally and in writing.
- Skilled in the operation of a personal computer and computer programs.
- Must have a reliable attendance and punctuality record.
- Successful candidates will be required to pass a criminal background check.
PREFERRED QUALIFICATIONS:
- Paralegal or Associate's degree, or Bachelor's degree in Criminal Justice, Political Science, Business Administration, or a related field.
- Considerable knowledge of court procedures, policies, and records management.
- Experience working with the Minnesota Court Information System (MNCIS).
- Willingness to be a team member who is skilled, efficient, flexible, motivated, and positive.
- Well organized, detail-oriented, and analytical.
Supplemental Information
Please apply for this position online by clicking the Apply link near the top of this page. (For instructions on creating and submitting your online application, click on the How to Apply link in the left-hand menu at the top of this page).
This AFSCME-represented position is posted for bidding, internal, and external applications simultaneously. The filling of AFSCME represented positions is governed by the AFSCME Labor Agreement.
Court employees applying for this position must have successfully passed their original six-month probationary period and served six months in their current position prior to applying for this position. Current judicial branch employees must be in good standing to apply for this position.
Current State Employees (non-Judicial Branch): Please note that employment provisions (including but not limited to seniority and leave accrual) vary between the three branches of government. If you are considering a transfer to another branch of state government, you are highly encouraged to explore these differences. We recommend that you contact HR for the department where you currently work as well as the HR department for the posted position.
Salary may be granted up to the mid-point of the pay range, based on qualifications. A full State of Minnesota benefit package is included.
To ensure the health and safety of all judicial officials and employees, the Minnesota Judicial Branch follows recommendations from the Centers for Disease Control & Prevention (CDC) to prevent COVID-19 exposure and infection in the workplace. For the most recent guidelines, please visit the CDC website at Coronavirus Disease 2019 (COVID-19) | CDC.
It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, disability, sexual orientation, or age. The Ninth Judicial District is an Equal Opportunity Employer and is committed to the principles of diversity and inclusion.
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process or if you have any questions regarding this position by contacting Ninth Judicial District Human Resources at the information below.
For questions, please contact Ninth Judicial District Human Resources at deborah.williams@courts.state.mn.us or by calling 218-759-4370