Theatre House Manager - PTS

Under the supervision of the Arts and Events Supervisor, this position will work directly with the City staff to provide residents with a variety of recreational events at the M.A.I.N (Municipal Arts In Newhall) which is an 81-seat theater and art gallery.

• Position may work up to 20 hours per week

• Flexibility to work a variety of hours/days, including weekends and weekday evenings

Duties and responsibilities may include but are not limited to:

• Responsible for money-handling, including Ticket sales

• Assists in the organization, set-up, clean-up, and monitoring of the M.A.I.N. including general upkeep of theater and gallery

• Interact with patrons in person, via email, and phone

• Greet customers and answer inquiries for facility reservations

• Assists with marketing efforts including short video production and editing

• Inspects facility debris and unsafe conditions, and malfunctioning equipment, keeps all of the walkways and building entrances cleared and safe, and continuously monitors the safety of all areas of the facility

• Follows and enforces City policies as they relate to the health, behavior, and safety of others

• Organizes, prioritizes and follows up on work assignments to meet required deadlines

• Communicates effectively with City staff and members of the public

• Attends meetings and training sessions as required

• Other duties as assigned

• HS Diploma or GED equivalent

• Possession of valid Class C California driver’s license

• Six months of prior event production experience in theater management including theatrical or concert lighting and sound system experience or another related field

• Experience with lighting and sound equipment is highly desired

• A combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered

• Strong customer service skills and the ability to provide information to customers in a professional, helpful, and quick manner

• Strong interpersonal skills and the ability to establish and maintain effective working relationships with patrons, renters, productions, and staff

• Positive, team-oriented, self-motivated, and enthusiastic

• Ability to maintain professionalism and exhibit good judgment in difficult situations

• Ability to make sound decisions within established guidelines and be a creative problem solver

• Ability to understand and carry out verbal and written instructions

• Ability to demonstrate a reliable and responsible work ethic, demonstrate patience and have a proactive, can-do attitude

• Ability to communicate effectively, tactfully, and positively, both orally and in writing

• Ability to organize and prioritize a variety of tasks in an effective timely manner

• Ability to work flexible hours, including nights/weekends

• Knowledge of computer systems; specifically, Microsoft Outlook, Word, Excel, and PowerPoint

• Ability to follow proper safety protocol and pay strict attention to safety at all times

• Ability to lift, drag, push files, paper, documents, and equipment weighing up to 50 pounds may be required; position requires prolonged sitting, standing, walking, etc.

An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.

All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm the work authorization of newly hired employees.

In compliance with the California law, positions working with children are required to be mandated by child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.

As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.

PTS workers are at will. Generally, PTS employees are limited to no more than 999 hours.

The City of Santa Clarita is an Equal Opportunity Employer.