IT Desktop Support Specialist
Summary
- Location: HSHS St. Vincent Hospital, Green Bay WI
- Full-time, M-F, 8am-4:30pm, on call
Whether it's walking a provider through an IT-related issue via the Help Desk or coming to the aid of a colleague whose computer has crashed our Client Services Specialists are vital to our success as an organization. Client Services Specialists solve problems for users and support our colleagues to further our mission to provide high-quality care to our patients.
This person will provide Tier 2 support ( which can by done by phone).
They need to be onsite because he/she will also be fixing hardware onsite.
Calls- 1 week at a time, every 6-7th week. $3.50/hr on call pay, 2 hrs-min pay.
For more information:olga.maynard@hshs.org
Qualifications
Education
High school diploma or GED and 2.5 years of relevant experience required or Associates Degree and six months of relevant experience required or Bachelor's Degree or higher and no prior experience required.
Training in all or one of the following preferred: operating systems concepts; hardware; installation procedures; and applications.
High School Diploma or GED-Required
Associates-Preferred
Experience
Preference will be given to individuals with previous related experience.
Certifications Licenses and Registrations
Applicable certification for assigned area preferred.
Overview
Throughout communities in Illinois and Wisconsin, 15 hospitals, numerous community-based health centers and clinics, our 15,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.
Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.
Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.
HSHS requires COVID-19 vaccines or an approved medical or religious exemption for all colleagues.
HSHS and affiliates is an Equal Opportunity Employer (EOE).
HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Benefits
HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.
Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
Retirement benefits include an HSHS Pension Plan and Retirement Savings Plan with HSHS matching contributions.
Education Assistance benefits include up to $4,000 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!
Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!