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Fall 2022 Hybrid Intern, CNN Digital UX Research

WarnerMedia showcases some of the most iconic and cherished entertainment, news and sports brands in the world, but we are much more than that. WarnerMedia is truly where art meets science. Our combination of cutting-edge technology and an unrivaled commitment to groundbreaking storytelling builds a sense of community and meaningful connection that is shaping the future of media. We create rewarding opportunities across our entire family of brands, while championing a spirit of inclusion, innovation, self-development and support. Join WarnerMedia as we think big, live true and make the stories that move the world.

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
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APPLICATION DEADLINE:  Sunday, July 10 at 11:59 PM PST

The Job:
The CNN Digital UX Research Intern will work on research projects that help us measure and improve the experience of CNN’s website and mobile app. Working in a collaborative team environment, the research intern will use quantitative and/or qualitative methods to study new and existing digital experiences that will attract and engage new audiences and guide potential product and design decisions.

The Daily:

  • Recruit and manage research participants (e.g., monitor sign-ups; communicate with participants; send out incentives)
  • Conduct user research (interviews, observations)
  • Program, test and analyze surveys
  • Create a research findings repository for current UX work and populate the repository with past research summaries

The Essentials:

  • Working towards a degree in Human-Computer Interaction, Information Science, Psychology, Social Sciences or relevant field
  • Proficient in Excel, usability study software, and/or statistical research software.
  • Knowledge of user experience and user research methodology and theory.
  • Strong problem-solving aptitude and a natural curiosity for how experiences come together.
  • Strong communication and presentation skills; experience presenting complex ideas in compelling and actionable ways
  • If you are submitting a cover letter with your application, please combine the resume and cover letter into one PDF document. 

Internship Program:
  • Students must be currently enrolled in a college degree program for the full duration of the internship
  • Fall 2022 program dates are October 3rd – December 9th; must be available for full program duration
  • Part-time schedule (16-24 hours/week) required
  • Company-issued computer or secured remote access provided for the duration of the internship program.
  • Competitive salary; relocation is not provided
  • Hands-on work with passionate, talented team members in your field
  • Networking opportunities with industry-leading professionals
  • Engaging events including executive speaker sessions, professional development workshops, and more

The Perks
  • Exclusive WarnerMedia events and advance screenings
  • Paid time off every year to volunteer for eligible employees
  • Access to well-being tools, resources, and freebies
  • Access to in-house learning and development resources
  • Part of the WarnerMedia family of powerhouse brands

WarnerMedia embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.