Communications Intern
City of San Antonio
How to Apply: Email a Cover Letter and Resume to Lia.Payne@SanAntonio.gov
Job Title: Communications Intern
Office of Councilwoman Dr. Sukh Kaur – San Antonio City Council, District 1
Full-Time | In-Person | San Antonio, TX
About the Role
Under the general direction of the Communications Director, performs entry-level communications and public information work in support of the development of informational materials, social media content, newsletters, news releases, presentations, and other communications materials. Assists with research, writing, content development, and administrative activities necessary to support the Council district office's communications efforts. Exercises no supervision.
Work locations and schedules may vary, depending on staffing needs. Communications Intern positions are subject to at-will employment status and can be terminated at any time for any reason. This posting may be used to fill full time, part time, and temporary positions, depending on available opportunities.
Essential Job Functions
- Apply major area of studies of career interest by observing and assisting professionals in the City Council District Office where work will be performed.
- May take the lead in the coordination, administration and/or monitoring of specific programs.
- Responsible for conducting research, collecting and organizing data, performing analyses and preparing reports.
Content Creation & Strategy
- Supports the Communications Director in developing and distributing communications to residents, community organizations, media, and other stakeholders.
- Assists with managing and maintaining the Council district office's social media platforms, including drafting and scheduling social media posts, newsletters, and other digital content.
- Assists with monitoring resident feedback, community conversations, and social media activity to identify emerging issues, questions, and communication needs.
- Conducts research and gathers information to support newsletters, social media updates, news releases, presentations, speeches, and other communications materials.
- Assists with drafting, editing, proofreading, and formatting news releases, newsletters, social media content, and special promotional content.
- Assists with documenting and promoting Council district events, community meetings, and other activities through photography, written content, social media, and other appropriate communication platforms.
Public & Media Relations Management
- Supports the Communications Director with media relations activities, including researching media inquiries and preparing draft responses and background information.
- Assists with preparing research, briefing materials, and information for talking points for Councilmember appearances and community events.
Partnerships & Community Relations
- May attend neighborhood meetings, community events, and meetings with residents, neighborhood leaders, and community organizations to gather information and identify community communication needs.
- Assists with maintaining communications calendars, contact lists, media lists, digital files, and other communications resources.
- Serves as a liaison between the Council Office and stakeholders, including City department communications representatives, media outlets, nonprofits, organizations, and community partners, to ensure consistent, responsive communication.
Operational Support
- Provides administrative and operational support to the Communications Director and District 1 team as needed.
- Performs related duties and fulfills responsibilities as required.
Job Requirements
- Must be graduated in a U.S. Department of Education accredited Bachelor's Degree program.
- Must be enrolled in a U.S. Department of Education accredited degree program, graduate or post graduate.
- Experience creating content for social media platforms.
- Experience with Canva, Adobe Creative Suite, or other graphic design and content creation tools.
- Experience with photography, video, or basic multimedia production.
- Strong writing, editing, proofreading, and research skills.
- Valid Class "C" Texas Driver's License.
Preferred Qualifications
- Pursuing a degree in Communications, Journalism, Public Relations, Marketing, Political Science, English, or a related field.
- Experience working in a municipal or governmental environment
- Bilingual in English and Spanish (strongly preferred)
- Experience managing organizational social media accounts
Special Instructions
A current resume must be attached to your application. Please include all relevant work experience, education, coursework, internships, volunteer experience, and skills within your application and resume.
Knowledge, Skills, and Abilities
- Effective interpersonal skills
- Skill in operating a personal computer and utilizing rudimentary software
- Ability to operate a computer keyboard and other basic office equipment
- Ability to communicate clearly and effectively
- Ability to gather information for reports
- Ability to learn pertinent Federal, State, and local laws and ordinances
- Ability to establish and maintain effective working relationships with City staff and the general public
- Ability to work primarily in an office environment
Working Conditions
- Frequent evening and weekend work required for community meetings and events
- May be required to work outdoors in varying weather conditions
- Ability to lift and transport materials up to 25 pounds
Additional Information
- This position may require regular interaction with the public, community organizations, and City departments.
- Position is highly community-facing and service-oriented.
Applicant Information
- Applicants selected for employment with the City of San Antonio Council Aides Corporation in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
- Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
- If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Equal Employment Opportunity Statement
The City of San Antonio is an Equal Opportunity Employer and values diversity in its workforce.
How to Apply
Interested candidates should submit a resume and cover letter detailing their experience and alignment with the Councilwoman’s mission. Applications should be emailed to Lia.Payne@SanAntonio.gov with “Communications Intern” in the subject line. Reviews will occur on a rolling basis.