GSU Hospitality and Operations Associate (Paid Internship)

This is not a back-office internship. As a Hospitality Development Associate, you will be embedded in our restaurants, starting at the host stand and moving through the full front-of-house operation with a clear mandate to observe, learn, and ultimately help elevate the guest experience across our locations. 

You will work directly with our Director of Operations and be given real visibility into how a multi-unit restaurant group runs. This is a structured, project-based internship designed to qualify for HADM 4900 at the full 1.0 unit/hour rate. 

What You Will Do 

Beginning at the host stand you will greet and receive guests, manage flow, and learn the rhythm of each location 

Observe and document front-of-house operations across multiple locations 

Identify service gaps, consistency issues, or training opportunities 

Complete a capstone project (a structured observation report or service standards recommendation) delivered to senior leadership 

Participate in pre-shift meetings, manager check-ins, and operational walkthroughs 

Build relationships with shift leads and FOH staff to understand team culture firsthand 

What We Are Looking For 

Students enrolled in a hospitality, business, or related program 

Genuine curiosity about how restaurants operate at a systems level (not just the guest-facing surface) 

Strong interpersonal skills. You will be interacting with guests, team members, and managers daily 

Comfort with ambiguity and adaptation. This role involves observation and synthesis, not a scripted checklist 

Availability for 20–30 hours per week across weekday and weekend shifts 

Interest in growing within a brand that is actively expanding while earning school credit and industry experience.

What You Will Get 

Paid internship with competitive hourly compensation 

Structured learning arc across a 16-week semester engagement 

Direct mentorship from the Director of Operations 

A capstone project you own and present to senior leadership 

Full HADM 4900 eligibility. Structured internship qualifies at 1.0 unit/hour 

Real consideration for a full-time role post-graduation as we grow toward ten locations