Accounting Assistant

Accounting Assistant

We are seeking a motivated, detail-oriented Accounting Assistant to join our onsite team. This opportunity is ideal for an organized, dependable, and tech-savvy professional who learns quickly, communicates effectively, and is interested in developing a career in accounting and community association management.

The ideal candidate will bring a positive attitude, strong customer service skills, and the ability to work effectively in a fast-paced environment. Comprehensive training will be provided on all company systems, procedures, software platforms, and industry-specific processes.

Key Responsibilities

• Homeowner Accounts and Accounts Receivable
• Assist homeowners with account balance inquiries and review account ledger histories.
• Process homeowner ledger adjustments after receiving the required approval.
• Answer, document, and respond promptly to incoming phone calls, voicemails, and emails.
• Assist homeowners with general questions, concerns, and service requests.
• Guide homeowners through the CINC Homeowner Portal and Mobile App, including registration and navigation support.
• Maintain and update homeowner account and contact information in the Association’s management system, as needed.
• Provide homeowners with information regarding available assessment payment options.
• Assist homeowners with accessing community documents, submitting requests, and using online services through the CINC platform.
• Provide accurate, professional, and timely customer service.
• Deposit homeowner payments and miscellaneous income within established company timeframes.
• Generate payment coupons and account information for new homeowners, as needed.
• Document homeowner correspondence and account activity in CINC.
• Review and process transfers related to receivable balances, including security deposits, rental deposits, and other applicable accounts.
• Generate and review reports to confirm the accurate posting of payments, credits, transfers, and account adjustments.
• Respond to homeowner and internal emails within 48 hours or in accordance with company service standards.
• Review aging reports, monitor delinquent accounts, and assist with the Association’s collection procedures.
• Collaborate with the Property Manager and Accounting Department to resolve billing discrepancies and homeowner account concerns.
• Maintain accurate accounts receivable records in accordance with Association policies and company procedures.
• Identify opportunities to improve organization, accuracy, and efficiency within daily accounting processes.
• Assist with training and supporting other onsite team members, as assigned.

Accounts Payable

• Review, verify, code, and process vendor invoices.
• Prepare payments by check, ACH, or bank draft.
• Reconcile vendor statements and assist with resolving invoice or payment discrepancies.
• Maintain accurate and organized accounts payable records.
• Assist with monthly closing procedures.
• Code and verify Association expenditures in accordance with the adopted budget.
• Communicate with vendors and internal departments to support timely payments and issue resolution.
• Assist with filing, data entry, reconciliations, and report preparation.
• Support additional accounting and administrative responsibilities, as needed.

Qualifications

• Three to five years of experience in accounting, accounts receivable, accounts payable, collections, customer service, administrative support, or a related field is preferred.
• Recent graduates with relevant education, internship experience, or strong transferable skills are encouraged to apply.
• Understanding of accounting principles and financial recordkeeping.
• Proficiency in Microsoft Office, particularly Excel.
• Comfortable learning new software and online platforms.
• Experience with CINC or community association management software is a plus but not required.
• Excellent analytical, negotiation, and problem-solving skills.
• Excellent verbal and written communication skills.
• Professional and courteous when working with homeowners, vendors, managers, and internal team members.
• Detail-oriented, dependable, and able to follow established procedures.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Willingness to learn, accept feedback, and take initiative.
• Ability to handle financial and homeowner information with discretion and confidentiality.
• One to two years of experience in accounts payable or general accounting support is preferred.

Training and Work Location

The selected candidate will receive comprehensive, hands-on training in all company systems, software platforms, accounting procedures, and internal processes.

Initial training will take place at our corporate office in Sunrise, Florida 33325, before the candidate begins working at the onsite office in Wellington, Florida.

Because this position will be based onsite in Wellington, candidates who live in or near the Wellington area are preferred.

What We Offer

• Comprehensive training in company systems, accounting procedures, and community association operations.
• Hands-on training and ongoing professional development.
• The opportunity to gain experience in both accounts receivable and accounts payable.
• Exposure to accounting, property management, customer service, and community association operations.
• A supportive team environment with opportunities to learn and grow within the company.