Member Experience Ambassador

Private Golf Club Member Experience Ambassador

The Office - North Palm Beach, FL
Hospitality | Member Relationships | Social Media | Events | Light Bar Service

The Office is hiring a Member Experience Ambassador for our private indoor golf club in North Palm Beach.

This role is about hospitality, relationships, and brand-building.  We are looking for someone who can greet members by name, make guests feel comfortable, help create a polished golf-club experience, and contribute to the personality and growth of The Office.

You will serve drinks, but this is not a traditional bartender role.  The bigger responsibility is member experience: welcoming members and guests, building rapport, keeping the lounge and simulator areas polished, supporting leagues and events, and helping create the relaxed, elevated atmosphere of the club.

During slower periods, you’ll assist with social media, marketing, content ideas, event promotion, member engagement, and basic outreach.  This may include capturing photos or short videos, helping with social media stories or posts, promoting events, highlighting the club experience, and helping us communicate what makes The Office unique.

The right person should enjoy people, conversation, hospitality, and creative brand-building. Golf knowledge is a plus, but personality, reliability, and initiative matter most.

Responsibilities

• Welcome members and guests in a warm, professional way 
• Build real relationships with members and learn their preferences 
• Help maintain a relaxed, polished, private golf-club atmosphere 
• Serve cocktails, beer, wine, and other beverages 
• Keep the bar, lounge, and simulator areas clean, organized, and presentable 
• Support leagues, events, private gatherings, and member nights 
• Assist with social media content during appropriate moments 
• Help promote events, memberships, partnerships, and club culture 
• Contribute marketing ideas, content ideas, and member-engagement opportunities 
• Use slower periods productively without needing constant direction 

Ideal Candidate

• Warm, polished, and personable 
• Naturally good with people and conversation 
• Comfortable around golfers, business owners, executives, professionals, and private-club members 
• Reliable, trustworthy, and self-motivated 
• Interested in golf, hospitality, events, marketing, or social media 
• Comfortable taking simple photos/videos and helping with Instagram content 
• Able to be engaging and proactive without being overbearing 
• Enjoys relationship-building more than high-volume bartending 
• Has good judgment about when to socialize, when to serve, and when to give members space 

Experience That Helps

Experience in any of the following is helpful, but not required:

• Hospitality, bartending, private clubs, restaurants, hotels, or lounges 
• Social media, content creation, photography, reels, stories, or captions 
• Event support, brand ambassador work, member services, or customer experience 
• Golf, fitness, wellness, luxury service, or membership-based businesses 

Compensation

Hourly pay + tips + potential commissions/bonuses for membership referrals, events, partnerships, and marketing contributions.

For the right person, this role will grow as the club grows.