Marketing & Operations Intern

Position Summary

StrucSure Home Warranty is seeking a motivated and detail-oriented Marketing & Operations Intern to support our marketing, sales, and administrative teams. This role offers hands-on experience in marketing communications, graphic design, CRM management, social media, customer service, and office operations.

The ideal candidate is organized, creative, technology-savvy, and eager to learn while contributing to a fast-paced business environment. This position will work closely with the Marketing Manager and collaborate with multiple departments across the organization.

Key Responsibilities

Marketing & Creative Support

• Assist with the creation of marketing materials using Canva and Adobe Creative Suite.
• Design and update social media graphics, presentations, flyers, brochures, and sales collateral.
• Assist with content creation and scheduling for social media platforms.
• Support marketing campaigns, email communications, and promotional initiatives.
• Help maintain digital asset libraries, brand standards, and marketing files.
• Assist with website content updates and digital marketing projects using WordPress and related content management systems.

CRM & Sales Support

• Maintain and update contact records within HubSpot CRM.
• Assist with lead imports, data cleanup, and record management.
• Generate reports and support CRM-related projects.
• Research prospective builders, industry contacts, and market opportunities.
• Help prepare sales support materials and prospecting resources.

Administrative & Office Support

• Assist with order fulfillment, including printing, assembling, and shipping builder and sales materials.
• Support office operations through filing, scanning, document organization, and data entry.
• Help manage office printing systems and Konica account administration.
• Answer incoming phone calls and provide backup reception support when needed.
• Coordinate mailings, shipping, and general administrative tasks.

Event & Project Support

• Assist with trade show and event preparation.
• Help coordinate promotional materials and event logistics.
• Support special projects assigned by the Marketing Manager and leadership team.

Qualifications

• Currently pursuing or recently completed a degree in Marketing, Communications, Business, Graphic Design, or a related field.
• Experience with Canva required.
• Familiarity with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat) preferred.
• Proficiency with Microsoft Office applications.
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational skills.
• Ability to manage multiple projects and deadlines.
• Comfortable learning new software platforms and technology tools.
• Customer-service mindset and professional demeanor.

Preferred Skills

• Experience with social media platforms and content creation.
• Familiarity with CRM systems such as HubSpot.
• Basic knowledge of website content management systems.
• Interest in marketing, business operations, and project coordination.

What You'll Gain

• Real-world marketing and business operations experience.
• Exposure to CRM management, digital marketing, and graphic design.
• Experience supporting sales and customer-facing teams.
• Opportunity to work on meaningful projects that directly impact business growth.
• Mentorship and professional development from experienced business leaders.