Executive & Brand Operations Assistant

Executive & Brand Operations Assistant

 

Location: New York, NY / Hybrid 

Type: Part-time 

Reports to: Founder & CEO

About the Role

Kika is a fast-growing family nutrition brand, and we're looking for a hands-on, highly organized assistant to support our CEO and head of operations. This hybrid role spans operations, marketing, customer support, and events — perfect for someone equally comfortable at a brand activation, in a spreadsheet, or packing an order. You'll work closely with the founder and have direct visibility into how a modern wellness brand runs.

What You'll Do

Support the founder and COO with scheduling, daily tasks, and ongoing projects

Assist with brand events and activations — including customer interaction and on-site sales support

Fulfill orders end to end: packing, generating shipping labels in Shopify, and preparing shipments

Handle inbound customer support emails promptly and professionally

Track inventory and keep operational records organized in Google Workspace

Assist with marketing assets for events and campaigns using Canva or Photoshop

What We're Looking For

Highly organized, proactive, and comfortable juggling creative and operational work

Excellent written communication and a customer-first mindset

Strong copywriting skills — comfortable drafting captions, emails, and product copy

Comfortable with outreach to partners, affiliates, or collaborators

Discreet and professional — you'll have close access to the founder and internal operations

Proficient in Google Workspace; familiar with AI tools (Claude, ChatGPT, etc.)

Reliable and adaptable in a small, fast-moving environment

Genuine interest in wellness, nutrition, or lifestyle brands

Nice to Have

Experience with Shopify and/or Klaviyo

Design skills in Canva, Figma, or Photoshop

Interest in social media and content creation

Background in consumer products, food & beverage, or wellness

What We Offer

Competitive compensation based on experience

Direct collaboration with the founder and hands on experience in the growth of a start up wellness brand

Real room to grow with the brand