Medical & Front Desk Assistant

About PrevHealth

PrevHealth is a patient-centric, tech-enabled primary care clinic serving communities across Virginia and Pennsylvania. Our Burke, VA clinic combines community-focused care with smart technology — including remote patient monitoring and a patient portal and mobile app — to deliver coordinated, preventive primary care.

Role Overview

We are seeking a confident, dependable, and people-oriented Medical & Front Desk Assistant who can deliver outstanding patient care while maintaining a professional and welcoming front-office presence. This is a great opportunity for a recent graduate or early-career candidate to build hands-on experience in a supportive clinic. We provide training and mentorship, and we value a positive attitude and a genuine willingness to learn. Experienced candidates are also welcome to apply. Spanish fluency or proficiency is a strong plus, as it enhances our ability to serve a diverse patient population.

Front Desk & Administrative Responsibilities

• Greet patients and visitors warmly, providing an excellent first impression of the clinic.
• Schedule and confirm appointments, verify insurance, and manage patient intake efficiently.
• Handle phone calls and patient inquiries with professionalism and empathy.
• Collect co-pays, assist with billing documentation, and support daily operational flow.
• Coordinate between clinical and administrative teams to ensure smooth clinic operations.

Clinical Responsibilities

• Assist the Nurse Practitioner and clinical team during patient assessments, examinations, and procedures.
• Perform and document patient vital signs, EKGs, vaccinations, and venipuncture (blood draws).
• Prepare and maintain examination rooms and clinical equipment for cleanliness and readiness.
• Manage, label, and process laboratory specimens accurately.
• Support patient education and help patients understand treatment plans and follow-up steps.
• Assist with remote patient monitoring (RPM) device setup and patient onboarding to our portal and app (training provided).
• Maintain accurate, timely entries in the Electronic Medical Record (EMR) system.
• Ensure compliance with clinic protocols, infection control, and HIPAA regulations.

Qualifications

• Certified Medical Assistant (CMA via AAMA) required; equivalents accepted (CCMA via NHA, RMA via AMT). Certification-eligible recent graduates are encouraged to apply.
• Current BLS/CPR certification required (or obtained before start date).
• Phlebotomy certification or training a plus.
• Clinical experience welcome but not required — recent graduates and entry-level candidates with a willingness to learn are encouraged to apply.
• Comfortable with technology; able to learn EMR systems and digital tools quickly.
• Spanish-speaking skills strongly preferred.

What We Offer

• Competitive hourly compensation within the posted range.
• Hands-on training, mentorship, and a clear path to grow your clinical skills.
• Opportunities for ongoing professional development and certification support.
• A supportive, collaborative, team-oriented culture focused on patient experience.

Schedule

Full-time, with a regular weekday schedule.

Equal Employment Opportunity

PrevHealth is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.