POS Documentation & QA Testing Specialist

Location: On-site (as required)
Job Type: Part-Time

About Us

We are developing a next-generation Point of Sale (POS) platform designed for retail, restaurant, and hospitality businesses. We are looking for a detail-oriented professional to help create comprehensive documentation and perform thorough testing of our POS system before deployment.

Responsibilities

Documentation

• Create user manuals, setup guides, and training materials.
• Document POS features, workflows, and configurations.
• Develop installation and troubleshooting guides.
• Maintain and update product documentation as new features are released.
• Create screenshots, diagrams, and step-by-step instructions.

Quality Assurance & Testing

• Execute functional testing of POS software and hardware integrations.
• Test sales transactions, refunds, discounts, loyalty programs, and reporting.
• Verify compatibility with printers, barcode scanners, cash drawers, payment terminals, and scales.
• Identify, document, and track software defects.
• Perform regression testing after bug fixes and updates.
• Validate user experience and workflow efficiency.

Reporting

• Create detailed bug reports and testing documentation.
• Work closely with developers and product teams to resolve issues.
• Provide recommendations for product improvements.

Requirements

• Experience in software testing, QA, or technical documentation.
• Strong attention to detail and analytical skills.
• Ability to write clear and concise documentation.
• Familiarity with POS systems, retail operations, or restaurant technology is a plus.
• Experience with bug-tracking tools and test case management.
• Strong communication and organizational skill