Communications and Development Coordinator

Job Title: Communications and Development Coordinator
Classification: Full-time, non-exempt, hourly

Salary Range: PS 01-04 ($22.09 - $23.20 - $24.14 - $25.56) 

Hours: 40/week
Department: Administration
Reports To: Communications and Development Director

Positions Supervised: None

Mission Statement:

EightCAP, Inc. improves our community by collaborating with private, government, and community organizations to deliver programs that alleviate the causes of poverty and its effects, allowing individuals to become self-sufficient.

Job Summary

The Communications and Development Coordinator supports the mission, vision, and values of EightCAP, Inc, and plays a key role in helping EightCAP tell its story and understand its impact. This position is responsible for supporting both internal and external communications efforts and analyzing data across agency systems to help identify needs, demonstrate outcomes, and guide development activities. The Coordinator will work closely with the Communications and Development Director to maintain consistent messaging, design content, and support agency-wide communication strategies.

Key Responsibilities

Content Development and Management

• Create, edit, and manage engaging content for the agency’s website, social media platforms, newsletters, press releases, and other publications.
• Develop and maintain a content calendar to ensure consistent messaging.
• Craft compelling stories that highlight the agency’s impact and the voices of those it serves.

Public Relations

• Write press releases, media advisories, and feature articles to promote agency initiatives and events.
• Build and maintain positive relationships with local media, stakeholders, and partner organizations.

Internal Communications

• Coordinate internal messaging to keep staff informed, engaged, and aligned with the agency's goals.
• Support the development of staff updates, executive messaging, and internal campaigns.
• Will act as a backup board liaison and attend board meetings when requested.

Brand Management

• Uphold the agency’s brand guidelines and ensure consistency across all communications.
• Monitor public perception and ensure communications reflect the agency’s values and mission.
• Collaborate with designers, vendors, and internal teams to produce branded materials.

Event and Outreach Support

• Assist in promoting agency events, advocacy efforts, and fundraising campaigns.
• Develop promotional materials and ensure cohesive messaging before, during, and after events.
• Provide communications support on-site when needed (e.g., social media coverage, photography).

Development Support

• Support the preparation of grant applications and reports by pulling relevant data and success stories.
• Help track and organize information related to community partnerships and potential funding sources. 
• Assist with outreach materials and events that raise awareness and demonstrate impact.

Data and Insights

• Work with data systems such as HMIS, empowOR, ChildPlus, and Salesforce to generate reports and identify trends.
• Assist with community-level data gathering (e.g., Census, needs assessments) to inform strategic messaging and outreach.
• Organize and interpret program data to help tell impact stories and inform external messaging and reports.

Will work on and be assigned special projects in support of the organization mission.

Other duties as assigned.

Qualifications and Skills

• Bachelor’s of Science degree in Communications, Marketing, Journalism, Public Relations, or a related field.
• Minimum of 2 years of experience in a communications or public relations role.
• Excellent writing, editing, and verbal communication skills.
• Strong understanding of social media platforms and digital marketing tools.
• Ability to manage multiple projects, meet deadlines, and work collaboratively.
• Graphic design or video editing skills are a plus (e.g., Canva, Adobe Creative Suite).
• Familiarity with nonprofit or human services sectors is preferred.
• Ability to interpret data and communicate insights clearly and concisely.

Clearances

• Satisfactory review of Criminal History Check, Central Registry Clearance (DHHS), and fingerprinting.

Work Environment

The Communications and Development Coordinator primarily works in a professional office environment with frequent use of computers, phones, and other standard office equipment. This position may require attendance at community events, agency programs, board meetings, donor activities, and outreach functions both indoors and outdoors. Work may occasionally be performed in varying environmental conditions, including community centers, event venues, program sites, and outdoor locations. Evening and occasional weekend work may be required to support agency events, meetings, and communication initiatives.

Travel Requirements

This position requires regular travel throughout EightCAP's service area and occasional travel outside the service area for meetings, trainings, conferences, community outreach activities, and special events. The employee must possess a valid driver's license, maintain an acceptable driving record, and have access to reliable transportation or the ability to travel between agency locations and community sites as needed.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position.

• Ability to sit, stand, walk, bend, reach, and move about for extended periods. 
• Frequent use of hands and fingers to operate computers, cameras, mobile devices, and other office equipment. 
• Ability to communicate effectively in person, by telephone, and through virtual meeting platforms. 
• Ability to occasionally lift, carry, and move materials weighing up to 25 pounds, including event supplies, promotional materials, displays, and office equipment. 
• Ability to travel to various agency and community locations. 
• Visual ability to read printed materials, computer screens, and analyze data and reports. 
• Ability to perform occasional photography and event support activities requiring standing, walking, and movement throughout event spaces.

Benefits 

Benefits include health, dental, vision, life insurance, AD&D, medical flex, and a 401k with a 5% employer match on your one-year anniversary.  

Employment At-Will Statement
This job description is intended to describe the general nature and level of work being performed by the employee assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Employment with EightCAP, Inc. is at-will, meaning either the employee or the organization may terminate the employment relationship at any time, with or without notice, and with or without cause, consistent with applicable law.

Equal Employment Opportunity Statement

EightCAP, Inc. is an equal opportunity employer committed to creating an inclusive and respectful workplace.