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Account Coordinator

Kane Communications Group
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Company Overview

Kane Communications Group is a purpose-driven public relations, marketing, and branding agency that builds reputations and drives corporate citizenship for organizations around the world. Our clients come to us with their problems, and it’s our job to solve them.

 

We focus on delivering business results through research-based strategic planning, public and community relations, brand development, digital and traditional marketing, content development, video production, internal communications, and more. Visionary leaders count on Kane for everything from crisis communications and reputation management to integrated marketing campaigns and brand development.

 

Job Summary

The Account Coordinator is the glue that holds our integrated team of professionals together - working to support both the brand & marketing team and the PR team at Kane. In this role, you will be responsible for supporting the senior account team as they research, plan and execute brand, marketing, communications, and public relations activities for our clients in business, social services, government, and health care. You will play a critical role - coordinating projects and assuring alignment between team members, deadlines and timelines. You will work as a right hand to our marketing and PR advisors, helping them to gather and convey information between clients, strategists, creative team members, vendors, and others. 

 

 

Accountabilities

Before applying, ensure this is the right seat for you on our team. At Kane, the Account Coordinator is accountable for the following: 

  • Client service: Write agendas, schedule meetings, take meeting notes and develop recaps, conduct research for missing information and other activities and project tasks as needed; serve as a secondary point of contact for secured clients; establishing and maintaining relationships with support staff 
  • Research: industry trends, competitors, audience demographics, media tactics, current events and news, media-relevant influencers and specific editorial beats per client, pulling and organizing reports from research tools
  • Creative and vendor project management: work with the internal talent and external vendors to:
    • Collect quotes
    • Gather and send files
    • Facilitate reviews, client changes, and meetings
    • Create and manage production schedules
    • Gather and send feedback and facilitate questions/input between internal team and vendors
  • Writing, editing and proofreading a wide variety of materials:
    • Media materials such as fact sheets, media alerts, bios, owned content, employee communications, presentations 
    • Marketing materials such as website content, blog articles, advertisements, and radio scripts, emails, flyers and more
    • Social media posts 
  • Social media: Research for and draft content to submit to client social media platforms; source and organize content (i.e. relevant articles, images, media placements, etc.) for clients’ social media calendars; review social listening tools and generate reports; design social graphics
  • Media monitoring: Scan for client media coverage, trends, new media contacts; track all press coverage (sourcing links and hard copies where needed) and create media reports; communicate all findings to appropriate team leads and compile media coverage reports to provide to clients
  • Media relations: Pull editorial calendars and highlight opportunities for each client; create and maintain targeted media lists for broadcast, print, and online outlets, create reporter briefing sheets; draft pitches and corresponding lists and reactive media responses 
  • Speaking and awards: Create and update yearly calendars with speaking and awards opportunities, pull together abstracts and awards submission drafts and submit the abstracts to nominate the company, individual or product
  • Prep work: Assist with work for media events and desk sides, including creating invite lists, organizing tables or displays, on-site social media, arranging car services and creating post-event reports with media feedback
    • Perform ad hoc account management and administrative tasks as assigned
    • Pitch or submit agency work for public recognition & awards
    • Participating in and attending networking events

 

General Requirements

Before applying, make sure you’ll fit in well with the Kane culture. Kane’s Core Values include: 

 

Ask questions

Asking thoughtful, informed questions helps us see beyond surface answers – revealing insights that challenge our biases, spark innovation, build trust with our clients and ensure our work supports positive outcomes and meaningful impact. 

 

Bring big ideas

Real impact begins when we reimagine what’s possible. Big ideas spark energy, drive, sustainable growth, and create bold solutions that serve our clients and our communities.   

 

Catalyze results

We measure success by the trust we build and the positive change we create. As a B Corporation, we hold ourselves accountable to outcomes that advance people, planet, prosperity, and purpose in every engagement.

 

Do it together

Sustainable impact isn’t achieved alone. We value and activate the diverse skills, perspectives and lived experiences of our team and partners. By aligning around shared goals - we turn collective effort into transformative change.

 

Job Qualifications

Required experience and core competencies for this position include: 

  • Four-year degree in communications, marketing, advertising or public relations
  • One year experience in an agency (PR or marketing) or corporate communications setting 
  • Familiarity with basic tools used in both PR and marketing: press releases, creative briefs, production schedules, social media
  • Experience working in a professional setting, taking meeting notes and assisting with basic office functions
  • Experience writing for social, public relations or other communications platforms using Associated Press (AP) Style
  • Experience or familiarity with any of the following is nice to have: (Kane will provide training for tools as necessary.)
    • Email management, such as Constant Contact or MailChimp
    • Project management tools
    • Media monitoring tools, such as Meltwater
    • Website content management, such as WordPress or Squarespace
    • Social management or monitoring tools, such as Brand24, Radian6, Hootsuite or Sprout Social
    • Website and SEO measurement tools such as Google Analytics
    • Design tools such as the Adobe Creative Suite or Canva 
    • Research tools such as SurveyMonkey or Google Forms
    • Time-tracking software such as Workamajig

 

Benefits and Compensation

Kane is continuously adding to and strengthening our benefits package year over year. A growing business, we offer an environment with opportunities for career advancement. Our current compensation and benefits for this position include: 

  • Salary commensurate with years of experience 
  • PTO 
  • Hybrid work environment 
  • 401K 
  • Health Insurance 
  • Dental Insurance 
  • Vision Insurance 
  • Accident & Critical Illness Coverage 
  • Parking stipend 
  • Onsite fitness center and an employee lounge with vending 
  • Endless office snacks 
  • Professional development and many networking event opportunities 
  • Great Downtown Milwaukee location 

 

Kane Communications is an equal-opportunity employer. We make employment decisions on the basis of merit and business needs. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.